Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
Yes, ELCAS has awarded Bywater with Approved Learning Provider status in the Enhanced Learning Credits (ELC) scheme.
The scheme provides financial support to members of the armed forces and those who have left the service within the past five years.
ELCAS has approved all of our CQI and IRCA certified Lead Auditor training courses and Auditor Conversion training courses, as well as a number of IEMA courses and certified lean six sigma events.
To learn more about ELCAS and discover whether you qualify for funding, click on the link to see our full list of ELCAS approved training courses.
Bywater’s Learning provider ID is 11235
Yes, Bywater has been a CTP Preferred Supplier since June 2021. The Career Transition Partnership (CTP) provides resettlement services for Service Leavers, including those leaving the army, RAF and Royal Navy.
Individual Resettlement Training Cost (IRTC) grants can be used for training with CTP Preferred Suppliers such as Bywater.
The exam consists of 40 questions to be answered in 1 hr 45 minutes. The questions are set out in various ‘domains’ and delegates will need to pass each domain. We recommend that you time your progress to ensure you get to the end of the exam in the allotted time.
We offer free cancellation up to 13 working days before the course date. Please contact our team at contact@bywater.co.uk or call 0333 123 9001.
Internal Auditor training enables you to undertake audits within your organisation. Internal auditor training courses are generally 2 days in length.
Lead Auditor training enables you to undertake 1st party (internal within your organisation), 2nd party (supplier) and 3rd party (certification body) audits. Lead Auditor training takes places over 5 days (40 hours CPD).
We offer a wide selection of internal auditor training and CQI and IRCA lead auditor training courses across a range of management standards including ISO 9001, ISO 45001 and ISO 14001.
The decision on which course is right for you will often depend on the organisation you work for and your career path. If you need to discuss which course is best for you please do contact our training team on 0333 123 9001 who will be happy to help you.
Delegates are recommended to have prior knowledge of the standard, for example ISO 9001, before undertaking an Internal Auditor or Lead Auditor course. We offer introductory courses across a range of standards to provide delegates with an understanding of the clauses and terminology used within the standards.
Yes, Bywater courses count towards your continuing professional development (CPD) if they maintain and develop the knowledge and skills you need to perform your role.
All delegates are awarded with a certificate of attendance displaying the number of CPD hours completed.
You will have 1 hour 35 minutes to complete 34 questions. The exam is divided into ‘domains’ and you will need to achieve a pass mark in each of the domains. That means you will need to pace yourself to ensure you have the opportunity to give a response to as many questions as possible.
There is no charge for transferring your first booking to the same course on an alternative date provided you notify Bywater at least 13 working days before the course starts. Course transfers will only occur if there is a place available for you. Only one free transfer can be made. Each further transfer request will incur an administration charge of £100.00 (excluding VAT).
Late cancellation will be subject to the full course fee being charged.
Read our full terms and conditions for public training courses.
To request a transfer please contact the Training Team 0333 123 9001 or contact@bywater.co.uk
Internal and Lead Auditor jobs are advertised on a number of websites, and you can sign up to receive alerts when jobs match your requirements. If there are particular companies that you would like to work for we recommend searching their website as they may not use recruitment agencies or job board websites. In addition local and national newspapers may also advertise so it's worth checking these out too.
Websites that advertise auditor jobs
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.