ISO/IEC 17020:2012 was developed to address the need for inspection bodies to demonstrate their capability and competence as well as impartiality and consistency.

Bywater’s ISO 17020 training courses provide delegates with a thorough understanding of the requirements of ISO/IEC 17020:2012 and how to perform internal audits of organisations performing inspections. Examples of these may include engineering inspection services, safety or environmental risk assessments, food inspection, building surveys and a great deal more.

Scheduled Training

ISO/IEC 17020:2012 training takes place online and at various locations across the UK including London, Coventry, Leeds and West Yorkshire with day places and residential places available. Our courses include Introduction to ISO/IEC 17020 for Inspection Bodies and ISO/IEC 17020 Internal Auditing.  Please select the relevant Dates & Venues button from the Course Listing below to view.

Dedicated Training

All of ISO/IEC 17020 training courses can take place on a dedicated basis at a venue of your choice or online through Virtual Classroom training.  Please select the following link to request a quote for training on a date and at a location which is convenient for your team.


With over 35 years’ experience, Bywater can provide additional support to those wishing to achieve or maintain ISO 17020 certification in the way of ISO 17020 Consultancy.  Please follow the link to find out more.

Inspection Bodies Course Listing

  • ISO/IEC 17020 Internal Auditing Training Course | 2 days

    • Designed for those seeking to perform effective internal audits of organisations who perform inspection activities in line with the requirements of ISO/IEC 17020
    • Provides auditors with the skills to plan, execute, report and positively follow-up corrective action for inspection body internal audits to objectively assess compliance
    Next Course: 05 - 06 October 2020 in Coventry
  • Introduction to ISO/IEC 17020 for Inspection Bodies | 1 day

    • Designed for those seeking an understanding of the requirements of ISO/IEC 17020 and the inspection body accreditation process
    • Provides an understanding of audit principles and an awareness of the differences between the 2012 and 1998 versions of the Standard, as well as initiating the process of implementation
    Next Course: 05 October 2020 in Coventry
  • ISO/IEC 17020 Forensic Internal Auditor Training Course | 2 days

    • Developed to suit the needs of forensic inspection bodies, most notably those involved in crime scene investigation.
    • The two-day course explores ISO/IEC 17020 and other key requirements for forensic inspection bodies including ILAC-G19 reference document for CSI-Forensics. 

Other Subject Areas

Laboratories Training Courses

Laboratories Training Courses

Gain an awareness and understanding of how to plan and conduct internal and external audits of laboratories within the scope of ISO/IEC 17025.
ISO 9001 Training Courses

ISO 9001 Training Courses

Improve consistency and increase customer satisfaction with our ISO 9001 Quality Management Systems (QMS) training courses.
Root Cause Analysis Training Courses

Root Cause Analysis Training Courses

Identify the root causes of problems, prevent recurrence and improve customer satisfaction with our Root Cause Analysis training courses, for all industry sectors.