ISO 17021-1 Internal Auditor Training Course

This 2-day course encompasses engaging modules, interactive workshops and case studies, encouraging group discussions on topics such as ‘audit feedback’, ‘closing meetings’ and ‘corrective action’.

At the end of the course delegates will be equipped with effective auditing techniques as well as greater understanding of audit principles in relation to ISO 17021-1 Conformity Assessment, enabling them to improve evaluation and communication, develop more professional reporting and implement corrective action programmes.

• individuals wishing to perform internal audits in audit/certification bodies
• companies seeking to gain or maintain ISO 17021-1 accreditation
• registrar/accreditation body auditors
• existing internal auditors who are looking to expand their skills and audit against ISO 17021-1
• supplier quality auditors wishing to evaluate third-party conformity assessment bodies

• principles of conformity assessment, including confidence, impartiality, competence, responsibility, responsiveness to complaints and undertaking a risk-based approach
• overview of ISO/IEC 17021-1:2015 requirements
• the relationship between ISO 17021-1 and other ISO standards
• coordination of a quality management system audit against ISO 17021-1
• audit planning
• preparing checklists
• evaluating and reporting audit findings
• developing and implementing corrective action

• interpret the principles and requirements of ISO 17021-1 as it relates to the bodies providing audit and certification of management systems
• understand how to plan, conduct, report and follow up an internal audit based on ISO 17021-1 in accordance with ISO 19011
• objectively assess the conformance of an assessment body and identify areas to improve competency
• develop continual improvement that provides ongoing future benefits to a company’s growth and success