ISO/IEC 17021-1 Conformity Assessment specifies requirements for organisations providing audits and certifications of management systems. The standard contains the principles and requirements for the competence, consistency and impartiality of bodies providing audit and certification of all types of management standards.

This interactive and practical ISO 17021 Internal Auditing training course is designed to provide delegates with the techniques to perform effective internal audits of organisations in line with the requirements of ISO 17021-1:2015.

This two day training course equips delegates with effective auditing techniques and increases their understanding of audit principles in relation to ISO 17021-1, in order to improve evaluation and communication, develop more professional reporting and implement corrective action programmes. The course encompasses engaging modules, interactive workshops and case studies encouraging team discussions on topics such as ‘Audit Feedback’, ‘Closing Meetings’ and ‘Corrective Action’.

  • The principles of Conformity Assessment including; confidence, impartiality, competence, responsibility, responsiveness to complaints and undertaking a risk-based approach
  • Overview of ISO 17021-1:2015 requirements
  • The relationship between ISO 17021-1 and other ISO standards
  • Coordination of a quality management system audit against ISO 17021
  • Audit planning
  • Preparing checklists
  • Evaluating and reporting audit findings
  • Developing and implementing corrective action

  • Individuals wishing to perform internal audits of audit/certification bodies
  • Companies seeking ISO 17021-1 accreditation
  • Registrar/Accreditation body Auditors
  • Existing internal auditors who are looking to expand their skills and audit against ISO 17021-1
  • Supplier Quality Auditors wishing to evaluate suppliers of inspection services

By the end of this Internal Auditing course, delegates will be able to:

  • Interpret the requirements of ISO 17021-1 as it relates to the bodies providing audit and certification management system standards
  • Objectively assess the conformance of an audit and/or certification body and identify areas to improve competency
  • Develop continual improvement that provides ongoing future benefits to a company’s growth and success