FAQs

The certification process ensures that the business fully understands the principles of Lean or Six Sigma and how to successfully implement them. By doing so the business will ensure process improvement through waste reduction and defect elimination, resulting in increased efficiencies.

Successful certification of ISO 18404 also increases brand reputability as it demonstrates a commitment to producing quality products whilst adhering to internationally recognised standards.

There are a number of certification bodies out there and choosing one can be confusing. That’s why in 2015 the International Organization for Standardization (ISO) released the standards of Lean and Six Sigma; this included the certification process for individuals and businesses. Currently in the UK the only method to be officially certified is through the Sector Scheme RSS 18404. The RSS is responsible for both monitoring the participant bodies that certify organisations and certifying individuals through their assessment centres.

As an individual you can become certified through your organisation if it is certified by the Royal Statistical Society (RSS), or directly through the RSS. This is available to delegates that successfully complete either a Six Sigma Green Belt training course or a full Lean Practitioner Programme. The process will involve submitting a portfolio of evidence demonstrating successful practice. Delegates will also have to attend a half day assessment centre at RSS in London, for groups this can be arranged on site. Bywater does offer a bespoke training package to guide delegates through this process with one to one tutoring from Lean and Six Sigma experts.

A business can be become certified through the RSS 18404 scheme. This will be an assessment of the ‘system the organisation has in place for managing the competence of its Key Personnel under the standard.’  A full description of the process can be found here.

Payment for public or in-house training courses can be made in the following ways:

• BACS payment – our bank details can be found on your invoice, please quote your invoice number as a reference.
• Debit / Credit card – please contact our training team on 0333 123 9001 to make payment. There is no transaction fee for personal cards and a 1.75% transaction fee for company cards. Payment is taken by telephone.
• Cheques – should be made payable to Bywater Training Ltd and posted to The Accounts Department, Bywater Training, Couchmore House, Littleworth Road, Esher, Surrey. KT10 9TN.

Payment is required in pounds sterling and should be received no later than 30 days prior to the public course start date.

Read our full terms and conditions for training courses.

If you have any queries regarding payment please contact our training team on  0333 123 9001.

Yes you can.

When you complete the online booking form you will be asked to select your preferred payment method, simply select credit card. The booking will be processed and payment will be required 30 days prior to the start date of the course or immediately if within 30 days. We will contact you by telephone to take payment.

There is no transaction fee for a personal credit or debit card payment, if you wish to pay with a company card there will be a 1.75% transaction fee. You can also pay by bank transfer or BACS.

Read our full terms and conditions.

Yes this is possible as long as the hotel has availability.

Please contact our training team to request the date and location you require so we can advise of the cost and make the booking for you. Please note that the cost may vary depending on the season and notice period for the booking.

Contact
Email contact@bywater.co.uk
Telephone  0333 123 9001.

In-house training is a great option if you have a number of delegates requiring similar training. The way it works is that you provide the training venue and we provide the trainer and course materials, often resulting in a more cost effective solution than open courses.

Another advantage of the in-house approach is that usually with minor tailoring of the materials we can add more value to your delegates by including case studies or organisational specific examples to bring to life some of the theoretical concepts.

As well as cost effectiveness and the possibility of tailoring in-house training benefits include:

• Discussions and issue resolution focused around your business priorities
• Priority may be given to areas of learning in most need Inclusion of real working examples of how to conduct the course learning outcomes on site
• Potential for organisation specific action planning as part of the course structure
• Lower costs associated with travel and accommodation
• Flexibility as to available dates for training, to suit you
• Consistency of communication and organisational message

Want to find out more?

If you would like to receive a quote please complete our in-house enquiry form and we can email you the information. If you have other questions do call our training team on 0333 123 9001.

CQI and IRCA stands for Chartered Quality Institute and The International Register of Certificated Auditors.

Organisations around the world recognise the value of using management systems to control business risk and contribute value. They rely on skilled professionals to assess the performance of their management practices to enhance efficiency and credibility. CQI and IRCA’s mission is to:

• Instill confidence in accredited certification worldwide by improving the performance of auditors
• Associate the CQI and IRCA name with integrity, best practice and adding value
• Promote auditing as a valued profession
• Provide an excellent administration service to all our stakeholders, which sets a benchmark for others to follow
• Improve the standard of auditors and auditor training
• Make CQI and IRCA certification available to all relevant organisations and individuals worldwide
• Promote best practice in auditing

Find out more about CQI and IRCA on their website.