Laboratory QMS Consultancy

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Bywater is Europe’s leading provider of laboratory management consultancy and training services, helping organisations to achieve ISO 17025 certification and enjoy continuous improvement in their services.

With consultants across the UK, we can provide tailored consultancy services onsite and online. During our 40 years of experience we have:

helped thousands of organisations achieve and maintain quality management system certification
become a world leading provider of ISO 17025 training and consultancy in the UK
become an Approved Training Partner (ATP) to the CQI and IRCA offering certified ISO 17025 Lead Auditor training courses
trained delegates from businesses of all sizes, including offering tailored courses for those working within Forensic Science laboratories

How we can help

ISO 17025 gap analysis

A gap analysis involves assessing the current laboratory system to the requirements of ISO 17025, highlighting any areas of non-compliance.

We will provide a full written report with suggested actions which can be used to develop an implementation plan.

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Auditing against ISO 17025

Pre-assessment and internal audits assist organisations in reviewing their management systems for conformance to ISO 17025, ensuring the system is effectively implemented and maintained.

From undertaking the audit, including planning and reporting, to giving assistance and mentoring, our consultants can provide as much support as you need.

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Developing documentation

ISO 17025 details documentation required by laboratories, including documented laboratory activities and procedures.

Our consultants can review your documentation, provide guidance on documentation which will benefit your management system and create documents on your behalf to assist with business continuity.

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ISO 17025 training programme

Training provides delegates with the knowledge and skills to audit against ISO 17025 to ensure the management system is effectively implemented.

Our consultants can help you plan a programme of training that will give your organisation all the knowledge and skills you need to implement, audit and continuously improve your laboratory management systems inhouse.

Our ISO 17025 training offering, available at your premises and within the Virtual Classroom, includes our CQI and IRCA certified ISO 17025 Lead Auditor and ISO 17025 Internal Auditor courses.

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ISO 17025 forensic laboratories

Implementing ISO 17025 within a forensic organisation provides confidence of the competence and impartiality of the organisation.

Our consultants can provide support to public and private forensic organisations seeking accreditation to ISO 17025. We also offer tailored ISO 17025 training courses to suit a range of forensic disciplines, including digital forensics.

Speak to us

If you would like to speak to someone about how we can support your organisation call our team on 0333 123 9001 or contact us.

Customer reviews

The tutor’s delivery made all the differenceBefore the course I was anticipating the content to be quite dry but Richard's delivery really made all the difference, he was very engaging, made the course interesting and was able to explain the information in great detail which was...

Sussex Police|14th Jul, 2025

All in all a very good courseIt all worked very well. The pre-course admin, of emails and sending the hard copy materials to me was well timed and smooth. The IT worked faultlessly for me. The tutor was personable and extremely knowledgeable, he is a very...

Indicia Training Ltd|1st Jul, 2025

Well-paced courseThe pacing of the course influenced by the tutor was really nice. The tutor was accommodating enough to agree to an early start and delivered the content in a way that was paced just right to maintain attention and avoid...

British Airways|9th Jun, 2025

Superb tutorTim was a superb tutor, he kept the course moving, very knowledgeable and excellent at keeping everyone fully engaged.

BM Trada|5th Jun, 2025

Tutor took time and care to ensure everyone got what they needed from the courseTutor took the time to give good explanations and verbal examples. Delivered the information in timely manor and took care to ensure individual attention for delegates as needed.

BM Trada|4th Jun, 2025

First-class deliveryTim's delivery was superb and the way he kept up the engagement levels over five days was first class. I learnt a huge amount from Tim and he explained everything clearly with good examples.

BM Trada|3rd Jun, 2025

Well-paced and engagingThe tutor did a great job of keeping the course engaging and interesting. The course was paced well with enough time to absorb the information and apply it during the team working activities.

West Midlands Police|30th May, 2025

Tutor made sure everyone understood the contentWell delivered training. Tutor took time to answer questions and make sure everyone understood. It was a good course.

Home Office|28th May, 2025

Taken a great deal from the courseNicola had the ability to understand our application of the standard in a niche environment. She provided input to the challenges we encounter in our attempts to implement the principles of 17025, and asked all the right questions to prime...

Hitachi Rail Limited|27th May, 2025

Exceptionally well delivered courseI had the pleasure of attending the ISO 17025 course, and I must say the tutor delivered it exceptionally well, clear, engaging, and very professional.

22nd May, 2025

Really interesting and digestible presentationIt was really interesting and presented in a digestible format that made it easy to understand for those of us who've never been exposed to certain terminologies and processes before.

West Midlands Police|21st May, 2025

Relaxed learning environmentSusan, the tutor, put us at ease right from the start of the training, and created a relaxed environment which made learning easier while still sticking to the timetable.

Werth Metrology|19th May, 2025

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How we can help

ISO 17025 gap analysis

Auditing against ISO 17025

Developing documentation

ISO 17025 training programme

ISO 17025 forensic laboratories

Speak to us

Customer reviews

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Virtual Classroom

Lead Auditor Courses

Internal Auditor Courses