This is intended for all trainee/delegates who are individual customers of Bywater Training Limited in respect of whom personal information [“data”] is collected or accepted by the company in the ordinary course of business.

In this Policy references to “we”, “us”, “our” and “Bywater” are to Bywater Training, and references to “you” are to individual trainee/delegates . References to “you” are referring to individuals who are not corporate customers of ours. References to “our Website” or “the Website” are to

What information we collect and how

Bywater collects, uses and is responsible for the data it collects about you. This makes us the controller of this data for the purposes of the General Data Protection Regulation [“the Regulations”] and the Data Protection Act 2018.

When you apply for registration as a trainee/delegate at one of our training courses, we collect some or all of the following data when you enter it into our online booking form:-

Use of our Website will involve Cookies; small text files placed on your computer or mobile telephone which allow us to recognise you and your preferred settings; improve the speed/security of the Website; allow you to “share” pages with social networks; improve the efficiency of our marketing. Cookies save you from re-entering information on return visits to the Website. That data is recorded locally on your computer. Most browsers can be programmed to reject, or warn you before downloading cookies: information regarding this may be found in your browser’s ‘Help’ facility.

We have a policy on the limits to which Cookies can be used for any purpose without your specific permission: see About Our Cookies

What we do with your information: Purposes

We use your personal data only for the supply of training courses and for improving our Website. By “clicking” your consent at the close of the booking process on the Website you agree to the collection and use of data in accordance with this Policy.

We may need to pass the data we collect to third parties [“Sharing Parties”]: –

Sharing Parties are not allowed to use your shared personal data for their own purposes or to pass on or sell your data without your permission.

In the case of the ICO there is always the risk that in the course of executing their public duties some of your data may lawfully be disclosed by them for the purpose of any civil or criminal proceedings. This form of disclosure would be permitted as a matter of law, without our consent or yours.

What Your Data Rights Are: Amend, Correct, Remove

In accordance with the needs of HMRC and the ICO we shall keep your data for a period of six years, unless of course you ask us to delete it. The GDPR grants the following rights to individual customers irrespective of the meaning and effect of these terms & conditions: –

If you are an individual customer of Bywater (that is, not a company or business entity) and you want to exercise any of these rights under the Regulations, please use the contact details at the end of this document. We are entitled to request proof of your identity and usual address so that we can verify your entitlement to the right (or rights) that you wish to exercise.

Bywater shall respond to an individual’s request for the exercise of rights under the GDPR within one month from the date when the request is received.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. Log Data is not stored by us for use in connection with any other purpose than helping us to improve the design and layout of our Website.

This kind of information does not typically include any other data which could properly be described as “personal”; but you have to the right to ask us to provide you with a copy of any personal data about you which we hold.

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.


The copyright and material contained in this Website belong to and remain the property of Bywater. Your access to it does not imply a license to reproduce, transmit and/or distribute this information in any form or by any means and you are not allowed to do so without Bywater’s prior written consent. If you have any queries regarding our privacy policy then please contact


The security of your Personal Information is important to us, but remember that no method

of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Our website is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Changes To This Privacy Policy

Bywater may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.