Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetAll questions answered thoroughly
Alan was very knowledgeable on the subject matter and answered any questions thoroughly.
Technipfmc Umbilicals Ltd
Tailored to our processes
The case studies helped see how we can use the learning in our day jobs, and it was tailored to our processes which made it easier.
Hexcel Composites Ltd
Relaxed learning environment
Susan, the tutor, put us at ease right from the start of the training, and created a relaxed environment which made learning easier while still sticking to the timetable.
Werth Metrology
Extremely professional and interactive tutor
Tutor was extremely professional. Very experienced, maintained the desire to learn and was interactive throughout.
Private
Tutor ensured everyone understood and could interact with the course content
The auditing course content was delivered to a very high standard. The tutor who delivered the course ensured that everybody understood the methods and methodologies which enabled everyone to interact well during the group sessions.
SSE
Virtual course worked perfectly
Never done a virtual course before, expected bad connection etc. but it was perfect and the course material provided ahead of time was excellent.
Kbs Maritime Ltd