Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.

We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.

Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.

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Will definitely be sending other members on the course

The presentation from the tutor and his delivery, getting everyone within the virtual classroom involved, was fantastic. Great course, well recommended to other business colleagues and I will be definitely sending other members on the course based on my experience.

McKay Training

Course was run very efficiently

The tutor enabled the course to run very efficiently and kept all delegates engaged for the full 2 days.

Prestige Pipelaying Jv Ltd

Gave a good incite into lead auditing that I will take with me

The tutor presented very well and knowledge was very informative with good explanations and experiences. The course gave a good incite to Lead Auditing of which I will take with me.

Walki Ltd

Learnt much more than expected

I have worked under 17025 in numerous labs previously and enrolled on this course as a way to solidify my basic knowledge of the standard and its application for our labs push to accreditation, I didn’t expect there to be that much extra that I would learn but the course was very informative and demonstrated practical applications with its workshops

William Rowland

Brilliantly delivered course

I have done several ISO auditor courses through various suppliers (9001, 27001, 45001) and this course was the first I received hard copy training book (which I loved!!), plenty of communication, full instructions and a course brilliantly delivered. The added bonus was that there was plenty of breaks, this was a first for me and I felt it focused me so much better having hot coffee and a chance to stand up.

Aleido UK Ltd

Complex concepts were made much more accessible

The tutor’s approach was fantastic, he was incredibly engaging and I particularly valued his avoidance of excessive PowerPoint usage. His incorporation of everyday examples and straightforward language made complex concepts much more accessible. This approach facilitated better understanding and relatability which I believe will help me apply what I have learnt, enhancing the overall learning experience.

Z-Tech Control Systems