CPDEquivalent to 2 hours
CERTIFICATESAll delegates will receive a certificate on completion.
Delegates will discover how the globally recognised ISO 9001 standard provides the framework for establishing a QMS, together with the requirements upon the organisation and the responsibilities of leaders and their teams.
- senior managers seeking an overview of a QMS within the context of their organisation
- employees wishing to understand the effects of ISO 9001 on the day-to-day running of their department
For those who would like a more advanced knowledge around ISO 9001, we offer a full programme of ISO 9001 training courses, including a more in-depth overview of ISO 9001, as well as internal auditor, lead auditor and implementation training.
- business benefits of implementing a quality management system
- scope and purpose of the ISO 9001 standard for a QMS
- structure of the framework for QMS
- what ISO 9001 means for your organisation
- addressing risks and opportunities through ‘risk-based thinking’
- understanding the process-based approach for developing, implementing and improving the effectiveness of a QMS
- required documentation, such as written records, policies and measurements
- leadership roles and responsibilities
This course is designed to raise awareness of quality management systems (QMS) and ISO 9001 among executives and the workforce in general.
This knowledge is important across the organisation, as the implementation of a quality management system affects many roles and operations, directly or indirectly. The more employees who understand the benefits and the implications of implementing ISO 9001, the greater the opportunity for effective continued operation and management.
C-level managers, board members and senior managers can all benefit from an overview of the reasons to implement and continue to support a QMS. At the end of the course they will have a clearer understanding of how a QMS can lead to greater efficiency, lower costs, higher quality, and higher customer satisfaction, on a continuing basis.
The course takes less than half a day to complete, and can be delivered at a time and date to suit the attendees, making it easy for busy executives to attend.
This course will give you the foundations for deciding whether you wish to implement a QMS and ISO 9001.
Not every organisation chooses to go on to apply for certification, and it is not mandatory. However in some industries you may find that customers require that your business is certified.
Our aim is to give you a brief but intensive overview of ISO 9001 that is relevant to your organisation. We can best do that by delivering a short course tailored specifically to your organisation’s interests and requirements.
A dedicated course also gives you the full flexibility to decide where and when you would like the training to take place – at an external venue, in-house, or in our Virtual Classroom. This enables you to minimise disruption when training several employees at one time.
Yes, if you wish to gain an executive-level awareness of the requirements of ISO 9001 and quality management systems.
If you are looking for a more in-depth course, you may like to consider our 1-day Introduction to ISO 9001:2015 training course. This is available as a public course at our venues across the UK, offering you the opportunity to meet with peers at other organisations and share knowledge and experiences.
EDF Energy Ltd|28th Nov, 2023
Atkins Realis|20th Nov, 2023
Vehicle Lease And Service Ltd|15th Nov, 2023
MOD|13th Oct, 2023
Dkc Construction Ltd|12th Oct, 2023
Redfern Energy|11th Oct, 2023
John Peck Construction Ltd|5th Oct, 2023
SRT Marine Systems Plc|15th Sep, 2023
Eastman Chemicals|5th Sep, 2023
Greenergy|11th Aug, 2023
Chemfix Product Ltd|7th Aug, 2023
Private|2nd Aug, 2023