ISO 9001 is an international standard that provides a framework for a Quality Management System (QMS). The standard allows organisations to develop a management system which aims to achieve:

  • a process approach to management
  • the identification of risks
  • a systematic way of evaluating performance
  • a customer focussed approach at the heart of the business
  • continual improvement using the Plan Do Check Act model

This two-day training course, which incorporates our Introduction to ISO 9001:2015 training course, will introduce the fundamentals of ISO 9001:2015 and will guide delegates on how to implement an effective ISO 9001 QMS through a case study simulation bringing the “real world” into the course. The course includes analysis of the key clauses in the standard so that delegates can achieve a reasonable understanding of quality management and ISO 9001. On day two we explain the six phases of developing or converting a management system to be in line with ISO 9001 requirements, which are:

  1. Conducting a gap analysis as a base-line review
  2. Identifying issues and interested parties
  3. Developing policy, objectives and implementation programmes
  4. Ensuring the integration of the QMS into business operations
  5. Checking/measuring, audit and review
  6. Initiating the certification process

Bywater also offers other ISO 9001 support services and can assist organisations with the implementation, maintenance and improvement of their QMS using experienced consultants. To read more about this please follow the link.

  • Overview and analysis of the structure and requirements of ISO 9001
  • Quality Management Principles and the key components of a QMS
  • Implications and benefits of an ISO 9001 QMS
  • Developing high-level process maps
  • Identifying key interested parties
  • Risks and opportunities
  • The process for a gap analysis, including exploring methods for effective results
  • What is required to plan, implement and review an ISO 9001 QMS
  • Support and maintenance of a QMS
  • The pathway to successful certification of an ISO 9001 QMS
  • The role of Certification Bodies

This training course is designed for those responsible for implementing an ISO 9001 management system and will also benefit managers, department heads and other staff members seeking to support a management system implementation project. The course incorporates our Introduction to ISO 9001:2015 training course and therefore no prior knowledge is required.

Delegates attending this ISO 9001 implementation training course will be able to:

  • Understand the features and benefits of ISO 9001
  • Understand the process for a gap analysis and what is required to implement ISO 9001
  • Support others in applying and integrating ISO 9001 into existing business operations

The ISO 9001 Implementation Training Course can occur at your premises or a venue of your choice and will led by an ISO 9001 expert tutor. The course includes interactive workshops including an ‘Audit Case Study’ and ‘Nonconformity Writing’ to allow your team to discuss how they will implement these ideas within your organisation.

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