Bywater is a leading provider of management system & business improvement training and consultancy services, offering support to clients throughout the UK and internationally.

With over 40 years’ experience we have worked with organisations across a range of industries from small UK based companies to internationally renowned organisations. Our extensive range of training courses, which are available publicly and on a dedicated basis, include those certified by internationally recognised professional bodies such as the CQI & IRCA, IEMA, RSS and IOSH.

Clients by Sector


Throughout the years we have supported our Automotive clients to implement and continually improve their management systems, enhance employee’s knowledge and the organisation’s success. We were the first training provider globally to offer a CQI and IRCA certified IATF 16949 Internal Auditor training course, teaching delegates to audit against IATF 16949, the international quality management standard for the automotive sector.

Aviation & Aerospace

We have provided training and consultancy services to those within the aviation and aerospace sector including airports, airlines and aircraft manufacturers. In 2020 we introduced our AS9100 training courses to teach delegates the skills to audit against the international quality management standard for the aerospace sector.

Banking, Insurance, Accounting & Financial Services

Our experienced Tutors and Consultants have worked closely with global banking, financial, insurance and accountancy firms including FTSE 100 organisations, internationally recognised banks and companies listed on the London Stock Exchange. We have supported organisations to implement and continually improve their quality management system, enhance their information security management systems in line with ISO 27001, secure contracts and reduce risks.


We have supported an extensive range of charities, from local charities seeking to improve their quality processes and procedures to global charities seeking to optimise their understanding of contract management to ensure they successfully achieve the required funding to continue their work.

Construction, Engineering & Manufacturing

From ensuring safety onsite to upholding the quality of services provided to identifying ways to reduce the organisation’s environmental impact, we offer ISO management system training to organisations across the manufacturing, engineering and construction sectors to ensure they are able to confidently audit and continually improve their management systems.


From providing training to staff at universities and colleges to training students and supporting their professional development, we have provided management systems and business improvement training to those at all stages in their career within the education sector.

Energy and Utilities

Our management system training courses, including those certified by IEMA, CQI and IRCA, equip energy and utility companies with the knowledge and skills to identify sustainable solutions, reduce their carbon footprint and ensure the safety of staff whilst successfully managing the quality of the services and goods they provide. As an IEMA Training Partner, we offer a range of IEMA certified and approved training courses designed to equip delegates with the knowledge and skills to drive sustainability within the workplace.

Food & Agriculture

We have trained those involved directly, and indirectly, within the global food supply chain inclusive of quality management training for retailers seeking to enhance brand reputation and ISO 17025 training for those working within food testing laboratories. In 2020 we introduced our HACCP and ISO 22000 FSMS training courses designed specifically for those working within the food supply chain.

Healthcare, Laboratories, Pharmaceutical & Scientific

We have offered an extensive range of training and consultancy services to those within healthcare, laboratories, pharmaceutical and scientific organisations including bespoke root cause analysis training courses. As a world-leading provider of ISO 17025 training courses, we were the first organisation to offer CQI and IRCA certified ISO 17025 Lead Auditor training courses based on ISO 17025:2017.

IT, Technology, Media & Telecommunications

Ensuring customers receive quality services is key for organisations which is why many undertake our CQI & IRCA certified ISO 9001 training courses. Due to the information these organisations hold, implementing ISO 27001 ISMS is also often key to protect the integrity, availability and confidentiality of information they hold. We are one of only two organisations offering TIA QuEST Forum TL 9000 training courses designed for telecommunication organisations.

Public Sector

We have established strong relations working with various organisations in the public sector including of local councils, police forces, environmental agencies, the Ministry of Defence, the NHS and fire services. Through winning government tenders and direct bookings, we regularly offer dedicated training to government organisations onsite and within our Virtual Classroom.

Professional Services

From business improvement training in Six Sigma to achieve costs savings and improve efficiency to CQI & IRCA certified management systems training, we offer training and consultancy services to organisations offering an extensive range of professional services to ensure they continually achieve and exceed their goals.

Retail, Hospitality, Tourism & Leisure

We have provided training to those across the retail, hospitality, tourism and leisure sectors from delegates in front facing client roles to those responsible for obtaining the raw materials. Our courses offer support across the supply chain to ensure quality and confidence in products and services are maintained and the environmental impact of transporting goods is minimised.

Security & Defence

Our extensive experience working with the security and defence sector includes dedicated training courses run specifically for the MOD, UK police forces and private security firms. From CQI & IRCA ISO 9001 Lead Auditor training courses to tailored ISO 17025 forensic training courses, we have offered an extensive range of courses to the sector. As a CTP and ELCAS Approved Learning Provider, serving personnel and service leavers can undertake our CQI and IRCA certified courses through the ELC Scheme.

Transport & Logistics

Within transport and logistics quality management, environmental management and business improvement is key to ensuring customer satisfaction, sustainability and achieving verifiable cost savings. We have worked with recognised national and international organisations to support their staff in achieving the organisation’s goals.