Root Cause Analysis Training Course

This Root Cause Analysis training course introduces delegates to problem solving methodology, demonstrating how you can select and apply the most appropriate tools and techniques to investigate and solve a variety of problems.

Root Cause Analysis (RCA) is a method of problem solving used to identify the root causes of faults, failures or problems which can enable you to identify the reasons why things go wrong and address the issues when customers complain about products and services.

RCA encompasses a wide range of approaches, tool and techniques which enable problem solving teams to look deeper into problems, uncover causes and suggest possible solutions, allowing you to prevent and control chronic and recurring problems by eliminating or detecting the causes of failure in your product design, production processes and administrative systems.  During the course delegates will be able to implement RCA methodology to address concerns including:

  • Product failures
  • Process failures and poor product quality
  • Poor process flow and productivity

Addressing the root causes of problems improves quality, process flow and productivity while also improving staff morale as people become engaged in the creative process of problem solving and process improvement.

  • Typical approaches to problem solving
  • Common approaches to root cause analysis
  • Types of problems
  • Strategy for Problem Solving
  • Isolated events & repeating problems
  • 5 Why’s
  • Localisation in time, space & sequence
  • Process mapping & Contrasting Symptom Routes
  • Shainin’s Multi-vari analysis
  • Isoplots & MSA
  • Proving causes
  • Solution analysis
  • Project managing solution
  • Managers responsible for process and quality improvements
  • Quality Managers, Internal and External Auditors
  • Line managers and supervisors involved in managing customer and/or supplier relationships
  • Problem solving team members and leaders
  • Product or process designers
  • Industrial, production and process engineers
On completion of this Root Cause Analysis training course delegates will be able to:

  • Participate in effective problem solving teams
  • Use appropriate tools and techniques to identify and document the root causes of problems in production processes and administration systems, as well as product design.
  • Propose and evaluate solutions to prevent problems recurring
  • Communicate their findings and recommendations to their colleagues and senior management
  • Engage senior management in improving the system to remove the causes of failure – and controlling random management initiatives that may destabilise processes that are currently ‘under control’

Course Dates and Venues

Date
Venue
Residential
Non-residential
Bristol, Avon
Engineers' House
Residential: £1035 + VAT
Non-Residential: £895 + VAT
Residential: £1140 + VAT
Non-Residential: £945 + VAT
Glasgow, Scotland
Novotel Glasgow Centre
Residential: £1035 + VAT
Non-Residential: £895 + VAT
Daventry, Northamptonshire
Hellidon Lakes Golf & Spa Hotel
Residential: £1015 + VAT
Non-Residential: £895 + VAT
Leeds, West Yorkshire
Oulton Hall
Residential: £1015 + VAT
Non-Residential: £895 + VAT
Greenwich, London
De Vere Devonport House
Residential: £1140 + VAT
Non-Residential: £945 + VAT
Bristol, Avon
Engineers' House
Residential: £1035 + VAT
Non-Residential: £895 + VAT
Glasgow, Scotland
Novotel Glasgow Centre
Residential: £1035 + VAT
Non-Residential: £895 + VAT
Staverton, Northamptonshire
De Vere Staverton Estate
Residential: £1035 + VAT
Non-Residential: £895 + VAT