Telecoms / TL 9000 Training Courses
TL 9000 Quality Management Systems (QMS) was developed by TIA Business Performance Community to meet the supply chain requirements of the global telecommunications industry.
Bywater is one of only two providers of TIA Business Performance Community (previously QuEST Forum) sanctioned training materials. Being the only TIA Business Performance Community sanctioned training organisation based in the EMEA (Europe, Middle East, Africa) region, Bywater is authorised to deliver TL 9000 training in EMEA, China, South-East Asia, America and Canada.
All of our TL 9000 training courses can take place on a dedicated basis at a venue of your choice including at your offices or online. Dedicated training includes interactive workshops and modules to encourage your team to discuss how TL 9000 can be successfully implemented within your organisation. Please view the course details below or visit our Dedicated Training page to request a quote.
We can provide additional support to those wishing to achieve or maintain TL 9000 certification in the way of TL 9000 Consultancy. Please view our ISO Management Systems Consultancy Services to learn more.
TL 9000 Course Listing
TL 9000 Quality Management System Auditing - QuEST Sanctioned | 5 days
- Designed for those seeking to audit against the specific requirements and measurements of TL 9000 and verify their implementation
- QuEST sanctioned, provides a bridge between ISO 9001 and the additional requirements of TL 9000 and the associated metrics, delivering an auditor's perspective of TL 9000
TL 9000 Quality System Implementation - QuEST Sanctioned | 3 days
- Designed for anyone who is a supplier to the telecommunications industry or is planning to become one
- QuEST sanctioned, provides the steps necessary for the successful implementation of the TL 9000 requirements and measurements in order to become TL9000 registered
TL 9000 Measurements R5.7 - QuEST Sanctioned | 1 day
- Designed for those needing to understand the TL 9000 measurement set and how it can be used to improve a company's performance
- QuEST sanctioned, this course is a pre-requisite to the 3-day TL 9000 Auditing or Implementation course providing awareness of how the TL 9000 measurement set can be used in the supplier-customer relationship
TL 9000 Requirements R6.3 - QuEST Sanctioned | 1 day
- Designed for auditors and implementers needing to understand the additional TL 9000 requirements and how they link to an organisation's business system
- QuEST sanctioned, this course is a pre-requisite to the 3-day TL 9000 Auditing or Implementation course providing knowledge of how TL 9000 relates to existing management systems
TL 9000 Metrics Workshop | 1 day
- Designed for those seeking to develop and implement a metrics programme
- Provides an intensive, interactive workshop customised to your needs, based on the additional TL 9000 requirements, an overview of the metrics set, a review of those applicable to your activities and the implementation of a metrics programme, including data submission as part of the QuEST requirements
An Introduction to a TL 9000 Quality Management System | 1 day
- Designed for those involved in the implementation or running of TL 9000 within their organisation
- Provides an introduction to TL 9000, the additional requirements and measurements and the QuEST Forum in order to develop and implement a TL 9000 based quality management system
Customer Reviews
Beneficial role playThe course was thorough and having the role play on day 2 helped significantly in showing that I now have the confidence to apply what was learnt.
Eurotech Fire Systems Ltd|22nd Oct, 2021
Good examplesI think the examples worked through were quite close to what I will be doing in my actual role
AHT Holdings Ltd|22nd Oct, 2021
FantasticTutor was fantastic, I found she explained things very well with the course being so full of information. I would try to advise people, even more, to have the introduction first as without it I think I would have found...
Private|22nd Oct, 2021
ExceptionalThe tutor's depth of knowledge and delivery was exceptional.
Veolia|22nd Oct, 2021
ExcellentThe quality of the delivery was excellent
Network Rail|21st Oct, 2021
Very knowledgeable tutorThe tutor was very knowledgeable with obvious vast experience
The Manufacturing Technology Centre (MTC)|21st Oct, 2021
Competent and experienced tutorThe Tutor was very competent and experienced, delivery of content was easy to understand.
Hirtenberger Defence International Ltd|21st Oct, 2021
Very engagingThe tutor was very engaging and presented the course material in a way that really helped my understanding.
Philips UK Ltd|21st Oct, 2021
Improved auditing skillsThe skills learnt during the course will assist me to improve my auditing skills and enhance our current practices.
IDS UK|20th Oct, 2021
Relatable contentI was aware to a certain extent of what would be included in the course as I'm aware of the topic but the tutor's ability to explain specific details and make the content relatable is what has helped me to...
Norcott Technologies|20th Oct, 2021
Excellent tutorExcellent tutor, and was very friendly and likeable. She made me feel at ease. I would highly recommend this course with the intro course.
Veolia|20th Oct, 2021
Very good contentThis to me was a refresher course - very good content and very well delivered
Babcock International Group|20th Oct, 2021
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