Telecoms / TL 9000 Training Courses
TL 9000 Quality Management Systems (QMS) was developed by TIA Business Performance Community to meet the supply chain requirements of the global telecommunications industry.
Bywater is one of only two providers of TIA Business Performance Community (previously QuEST Forum) sanctioned training materials. Being the only TIA Business Performance Community sanctioned training organisation based in the EMEA (Europe, Middle East, Africa) region, Bywater is authorised to deliver TL 9000 training in EMEA, China, South-East Asia, America and Canada.
All of our TL 9000 training courses can take place on a dedicated basis at a venue of your choice including at your offices or online. Dedicated training includes interactive workshops and modules to encourage your team to discuss how TL 9000 can be successfully implemented within your organisation. Please view the course details below or visit our Dedicated Training page to request a quote.
We can provide additional support to those wishing to achieve or maintain TL 9000 certification in the way of TL 9000 Consultancy. Please view our ISO Management Systems Consultancy Services to learn more.
Choose your TL 9000 course
TL 9000 Quality Management System Auditing - QuEST Sanctioned | 5 days
- Designed for those seeking to audit against the specific requirements and measurements of TL 9000 and verify their implementation
- QuEST sanctioned, provides a bridge between ISO 9001 and the additional requirements of TL 9000 and the associated metrics, delivering an auditor's perspective of TL 9000
Dates & Venues
TL 9000 Quality System Implementation - QuEST Sanctioned | 3 days
- Designed for anyone who is a supplier to the telecommunications industry or is planning to become one
- QuEST sanctioned, provides the steps necessary for the successful implementation of the TL 9000 requirements and measurements in order to become TL9000 registered
Course Details
TL 9000 Measurements R5.7 - QuEST Sanctioned | 1 day
- Designed for those needing to understand the TL 9000 measurement set and how it can be used to improve a company's performance
- QuEST sanctioned, this course is a pre-requisite to the 3-day TL 9000 Auditing or Implementation course providing awareness of how the TL 9000 measurement set can be used in the supplier-customer relationship
Course Details
TL 9000 Requirements R6.3 - QuEST Sanctioned | 1 day
- Designed for auditors and implementers needing to understand the additional TL 9000 requirements and how they link to an organisation's business system
- QuEST sanctioned, this course is a pre-requisite to the 3-day TL 9000 Auditing or Implementation course providing knowledge of how TL 9000 relates to existing management systems
Course Details
TL 9000 Metrics Workshop | 1 day
- Designed for those seeking to develop and implement a metrics programme
- Provides an intensive, interactive workshop customised to your needs, based on the additional TL 9000 requirements, an overview of the metrics set, a review of those applicable to your activities and the implementation of a metrics programme, including data submission as part of the QuEST requirements
Course Details
An Introduction to a TL 9000 Quality Management System | 1 day
- Designed for those involved in the implementation or running of TL 9000 within their organisation
- Provides an introduction to TL 9000, the additional requirements and measurements and the QuEST Forum in order to develop and implement a TL 9000 based quality management system
Course Details
Customer reviews
Phenomenal tutorDave Ashton was phenomenal. Absolutely knew the content inside and out and brought so much real life experience to the course. He made it all relatable to everyday situations. Cannot fault him as a tutor and wish he could deliver...
QinetiQ Ltd|30th Nov, 2023
I will be back for further courses in the futureBoth the tutor and class content exceeded my expectations. Liz was great at how she delivered the course with a friendly approach and lots of advice. The course content was well set out and insightful. I will be back for...
PAH Building & Construction Ltd|30th Nov, 2023
Feel I have a better overall understanding of ISO 22000I came into the course not knowing anything regarding ISO, after reading the booklet and on the course interacting, I feel like I have a better overall understanding of ISO 22000, and what is expected to gain it.
Grissan Engineering Services Ltd|30th Nov, 2023
Now feel confident to apply this knowledge on my auditing journeyMel was very engaging which made the course a joy to be on. Her passion and knowledge was inspiring and I feel I have learnt a lot on this course. I feel confident now to apply this knowledge on my...
Oak Dry Lining|28th Nov, 2023
Tutor elevated the atmosphere!The tutor was very knowledgeable and interactive with all the participants. He also gave lessons through stories of his experience which elevated the atmosphere of the session!
Aioi Nissay Dowa Insurance Company Of Europe SE|20th Nov, 2023
Very calm and measured tutorVery calm and measured. Tutor's lived in experience was extremely helpful to me in putting real life context into the content of the course.
Network Rail|17th Nov, 2023
Tutor made everyone feel comfortable asking questionsThe Tutor was amazing, she made the course really relevant, useful and interesting. She helped everyone and nobody felt that we can't ask questions.
Schneider Electric|17th Nov, 2023
Smooth and efficient training styleThe Tutor was so knowledgeable which made is training style smooth and efficient, he was able to answer any questions we asked with ease, which gave us confidence in his abilities. He was also friendly and non judgemental, easy to...
Home Office|14th Nov, 2023
I would definitely book more courses with BywaterI would definitely recommend this course as an introductory course as I felt I have learnt a lot - but have not been overwhelmed with the amount of information. I also liked the class size of 12 people, and have...
Sense Biodetection Ltd|8th Nov, 2023
I never felt uncomfortable asking questionsThe Tutor went over and beyond to ensure we understood the course content. He was accommodating and kind, there was no judgment, and I never felt uncomfortable asking questions. I have a master's degree from the university, and I have...
Private|6th Nov, 2023
Tutor went above and beyond to make the course enjoyableTutor was very likeable and above and beyond to make us all feel at ease and enjoy the course.
Custom Interconnect Limited (Group)|30th Oct, 2023
Well equipped and extremely knowledgeable tutorThe tutor was well equipped and extremely knowledgeable, which provided the course content with additional support from real life examples. The tutor was also approachable and friendly, conversation was easy which I found made a huge impact to the training...
Royal College Of Psychiatrists|19th Oct, 2023
