This two-day ISO/IEC 17020 Implementation training course focuses on the requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities with specific reference to Forensics Applications (including Crime Scene Investigations, Forensic Collision Investigations and Fire Scene Investigations).

Through interactive workshops and engaging modules, the course focuses on ISO/IEC 17020 with specific reference to forensic applications inclusive of Forensic Science Regulator (FSR) guidance and International Laboratory Accreditation Cooperation (ILAC) guidance.

On the first day of this training course delegates will learn about the fundamentals of ISO/IEC 17020 and therefore no prior knowledge is required.  On the second day delegates will explore IEC/ISO 17020 management system requirements and develop implementation skills, including performing a gap analysis, creating high level process maps, understanding risks and opportunities of implementation, and developing an implementation plan.

  • ISO/IEC 17020 clauses and requirements
  • Quality assurance
  • The role of Inspection Bodies
  • FSR/ILAC requirements
  • FSR Codes of practice
  • FSR/G19/RG201
  • Overview of quality management and laboratory standards including ISO 9000 and ISO 9001:2015
  • Documented systems
  • Implementation
  • Process Mapping
  • ISO/IEC 17020 Gap Analysis
  • Creating an Implementation Plan
  • Applying for ISO/IEC 17020 Accreditation

  • Companies/organisations seeking ISO/IEC 17020 accreditation
  • Those involved in implementing ISO/IEC 17020
  • Existing QMS consultants and auditors who are looking to expand their skills to understand and implement ISO/IEC 17020 in a forensic environment
  • Those responsible for maintaining an ISO/IEC 17020 management system in a forensic organisation

By the end of this Introduction to ISO/IEC 17020 training course, delegates will be able to:

  • Interpret the requirements of ISO/IEC 17020:2012 as it relates to management system standards
  • Understand the FSR codes of practice relevant to the inspection activities undertaken by the organisation
  • Identify the types of inspection bodies
  • Understand the relationship between ISO/IEC 17020 and ISO 9001
  • Understand the benefits of implementing ISO/IEC 17020
  • Develop a plan for implementing ISO/IEC 17020
  • Create a gap analysis

This ISO/IEC 17020 Implementation Training Course is available on a dedicated basis at your premises, online within our Virtual Classroom or at your chosen venue. The course can be tailored to meet your organisation’s requirements, for example incorporating your company documentation.

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