Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetHassle free
First experience of virtual classroom training. Was anxious about the ability to deliver and receive information and content. Found no problem at all in all areas. Further to this the booking and course administration was swift and hassle free with all needs tailored to.
Avara Foods
Extremely useful
The Tutor tried to incorporate elements of all delegate’s personal reasons for attending the course, which I found extremely useful. This combined with the surprising effectiveness of the virtual classroom and breakout sessions made it thoroughly enjoyable.
Private
Enjoyable
This was the first time I had tried virtual learning and the Tutor made it very enjoyable.
New England Biolabs (UK) Ltd
Expert knowledge
The Tutor was a very good tutor and managed the group extremely well, across 3 time zones and to a very tight schedule. The Tutor’s expert knowledge was well received and communicated effectively.
Sumitomo Electric Wiring Systems (Europe) Ltd
The course went very well
It was the first time I have attended a course of this length remotely. I thought it went very well.
Ubico Ltd
Very friendly tutor
The tutor was very friendly, virtual course went well.
Europlaz Technologies Ltd