Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExceptionally well delivered course
I had the pleasure of attending the ISO 17025 course, and I must say the tutor delivered it exceptionally well, clear, engaging, and very professional.
Really interesting and digestible presentation
It was really interesting and presented in a digestible format that made it easy to understand for those of us who’ve never been exposed to certain terminologies and processes before.
West Midlands Police
Relaxed learning environment
Susan, the tutor, put us at ease right from the start of the training, and created a relaxed environment which made learning easier while still sticking to the timetable.
Werth Metrology
Learned a lot more about the subject
I was expecting the course to be a fairly dry subject but the way the tutor presented and communicated with the class, with the addition of some really good stories I found the 2 day course really engaging and actually learned a lot more about the subject.
West Midlands Police
Exactly what I was looking for
The course content was exactly what I was looking for and covered the required learning topics well.
NDT Services Limited
Course has helped me a lot
I didn’t have much experience reviewing calibration certificates prior to attending this course and this course has helped me a lot to understand the data on the certificates.
Sartorius UK Ltd