Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetImpressed
Impressed by the in depth knowledge of 17025 by the Tutor in being able to direct attendees to additional clauses within the standard to supplement the clauses they had identified themselves. All my expectations were met.
Hampshire Constabulary
Relevant content
Well presented information with attentive tutor who made the content relevant to my circumstances.
Animal and Plant Health Agency (APHA)
Informative & concise
The Tutor was very informative, concise and easy going.
Structural Soils Ltd
Engaging
Tutor was very engaging and had a lot of knowledge about the subject material/ISO 17025 in general
Polyco Healthline
Thoroughly enjoyable
The tutor was fantastically enthusiastic regarding both our training and the subject material. What could have been an extremely dry affair, was thoroughly enjoyable.
Science and Advice For Scottish Agriculture (SASA)
Well received
This was the first virtual training course that I have attended and I must say that I found the way in which the tutor delivered the content was very well received as he knew the subject inside and out and this certainly came across.
CMR Controls Ltd