Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetGreat teaching
I enjoyed the training provided by the tutor. Excellent knowledge, great role-playing in different case studies and great teaching. The entire content is well organised, and I had useful things to learn. I will apply many of the new knowledge (e.g. how to prepare an audit checklist).
Mars Nederland
Good source of industry based knowledge
I was not sure how the course would feel virtually, but it was very good and the tutor was a very good source of industry based knowledge.
Science and Advice For Scottish Agriculture (SASA)
Professional
The tutor was professional, a true fountain of knowledge with a great ability to share it.
THS+ Ltd
Enjoyable
It was a very difficult topic to deliver and the tutor made it very enjoyable
Colas Limited