Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExceptional tutor and course content
Course content and both tutors were exceptional.
Pandrol Ltd
Helpful tutors, always happy to answer questions and guide us in the right direction
Both Tony & Stan were very knowledgeable & helpful throughout the course. Happy to answer questions, and steer us in the right direction through each module.
Glazpart Ltd
Feel more confident taking on new role since the course
I feel more confident taking on my new role within my business following the course. It has helped me to think outside the box a little more in terms of how I approach each project.
Element Materials Technology
Learnt very effective techniques from the course
The techniques learned are simple to apply, but also very effective.
Fountain Fresh Imports Ltd
Tutor helped us to visualise practical examples of the literature
| Tutor had a lot of credible knowledge, this allowed us to visualise practical examples of the literature. I was initially concerned that the course content would be too focused on production/manufacturing but I managed to still find this applicable to my role in logistics. |
Ooni Limited
Real life experiences helped the tutor to get his points across really well
| Vittorio made the 3 day course fun and used plenty of real life experiences to get his points across which I found worked really well. |
Wanner International Ltd