Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetTutor presented the course very well
| Tutor was very knowledgeable and clear, presented the course very well with a mix of humour and anecdotes. |
NextPharma
Well taught course
| Well taught course, with practical examples provided that showed how the principles / process covered during the course could be directly applied to my role. |
Harbour Energy
Amount of content covered was far greater than expected
| The amount of content covered in two days was far greater than I expected. |
Nanoco Technologies Ltd
Plenty of breadth of learning
| Engaging course content, plenty of breadth of learning, good ‘real life’ examples to help application of learning. The Tutor was great too! |
A1 Comms Ltd
Enjoyable for all levels of knowledge
| Course was made enjoyable for all levels of knowledge. |
AGA Rangemaster
Made me think about what we can do better as a business
| Course content was interesting and quite insightful, we were all looking at ways how we could then apply this to our organisation and role. It made me especially, think about what we can do better as a business to ensure its highest success. |
A1 Comms Ltd