Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetBest course I have attended in my career so far
Content was excellent including the tutorial. One of if not the best course I have attended in my career so far.
Valaris Training
Impressively experienced tutor
Not often you have a tutor with that level of experience and qualification.
Transport For Wales Rail Ltd
Team work effectively aided understanding
There was a huge amount of information included in the course, and the inclusion of team work to help explain the topics was really good. Both tutors were fantastic at explaining the material and were receptive to questions from the group which I think helped everyone’s understanding of the topics.
Apollo Fire Detectors Ltd
Gained great insight and confidence
Having had little understanding of Lean Six Sigma prior to the training, actually participating in setting up project planning using the tools provided gave me a great insight and confidence to apply this to my working life. Tutor was also really informative and supportive.
Sika Limited
Knowledgeable and adaptable tutor
Stan had a vast knowledge of the subject matter and was happy to change the pace dependent on delegates and complexity of literature, and had useful real life examples to strengthen the course material.
Bevan Motor Bodies
Extremely helpful course
The course content was extremely helpful from business point of view.
Sentric Safety Group