Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetFountain of Lean Six Sigma knowledge
Stan is an absolute fountain of Lean Six Sigma knowledge. I particularly enjoyed listening to how Stan had applied LSS concepts/exercises to his real-life projects.
Network Plus Services Ltd
Topic was really brought to life by the tutor
The tutor came across as knowledgeable and engaging. He really brought to life the possible benefits and challenges of implementing VSM in our organisation.
FCA
Plenty of relevant examples
Tutor had a wealth of knowledge and shared plenty of examples which were very relevant.
Coorstek Advanced Materials Crewe Ltd
Useful, practical exercises
The exercises we did were practical and useful and I can see how I would use these in my role moving forward.
TD Synnex
Can't fault the tutor at all
The tutor was amazing and very in-depth with his personal knowledge and how he used lean within his career, I can’t fault him at all. It was a really fun few days and if I had any questions they were answered swiftly and honestly.
The Key Group
Knowledgeable tutors provided useful real life examples
Tutors were very knowledgeable with real manufacturing examples and experiences.
Adv Brightware Manufacturing Ltd