Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetCould not have asked for a better tutor
The tutor Stan Bennett was exceptional, could not have asked for a better, more personable and knowledgeable tutor. |
TWI Ltd
Already pushing forward a plan within my organisation since the course
I learnt a lot from the course and feel like the group work we did pushed along a few ideas I already had. Since the course I have already come up with a plan, presented it to my manager and have been encouraged to push forward with it. |
Greene King Brewing & Retailing Ltd
Tutors' passion for Lean Six Sigma is clear in their delivery
Both Stan and Tony are experts in their field, they’re passionate about Lean Six Sigma and that channels through to their training delivery. |
Purple Cow Training Limited
Looking forward to using what we learnt
Looking forward to changing a bit in the office using what we learnt. |
Greene King Brewing & Retailing Ltd
Training materials will be fantastic revision going forward
The course was full of information and the book we were given will be fantastic revision going forward. The tutor had a wealth of knowledge and experience working in the field and could explain to us ways he had implemented Six Sigma in various industries. |
Veka Plc
Found real ways to apply what has been learned to the organisation
Highly extensive range of information regarding 5S and activities allowed for groups to find real ways that what has been learned can be applied to the organisation. Engaging. |
Cyclife Aquila Nuclear