Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetCreated a coherent audit team
The tutor managed to bring 4 people from different backgrounds, countries and industries together into a coherent audit team in a very short time frame, this isn’t easy to do on Zoom.
Element Materials Technology
Easy to understand
The tutor made the course enjoyable and made the content of the training easy to understand and put into practical use in the future.
National Ballistics Intelligence Service
Very knowledgeable tutor
Very knowledgeable tutor on this subject matter, and able to put the content into context.
Nottinghamshire Police
Exceptional
I found the tutor to be very engaging and the way he relayed all the information required was easy to follow/understand. I found the overall experience of all details related to the course to be exceptional.
Private
Real world examples
The real world examples were very helpful.
Geoquip Marine
Very experienced tutor
The course tutor was very experienced and clear with his teaching methods.
Satra Technology