Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetAchieved a good understanding
We were able to cover a lot of content quite thoroughly during the day but to an extent that I feel like I have achieved a good understanding.
Emsou Forensic Services
Open discussions
It was conducted in a manner which was not too fast and allowed you to take in the information. Very open to questions and discussed the reason for the answer as well.
SRUC
Practical
The course was delivered in a practical way as it would happen in real audit situation
Kings College London
Useful information
Useful information
Fusion Group Limited
Enthusiastic tutor
The tutor is really enthusiastic and has a deep knowledge of the content he is presenting.
South Yorkshire Police
Excellent trainer
The tutor was amazing, friendly and approachable. He was very passionate about the material he was delivering and this rubbed off on the trainees. He was willing to answer questions and queries. He made sure the context of the course was tailored to real-life examples. It was a pleasure to be trained by someone of this calibre, he is an excellent trainer. I look forwards to attending more Bywater courses.
Ascertain Forensics