Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetEnthusiastic tutor
Very knowledgeable and enthusiastic tutor
Fera Science Ltd
Extremely knowledgeable
The tutor was extremely knowledgeable and showed enough information so that I could complete the workshops effectively and understand the 17025 codes a bit better.
Emsou Forensic Services
Achieved a good understanding
We were able to cover a lot of content quite thoroughly during the day but to an extent that I feel like I have achieved a good understanding.
Emsou Forensic Services
Open discussions
It was conducted in a manner which was not too fast and allowed you to take in the information. Very open to questions and discussed the reason for the answer as well.
SRUC
Practical
The course was delivered in a practical way as it would happen in real audit situation
Kings College London
Useful information
Useful information
Fusion Group Limited