Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetEnthusiastic tutor
The tutor is really enthusiastic and has a deep knowledge of the content he is presenting.
South Yorkshire Police
Excellent trainer
The tutor was amazing, friendly and approachable. He was very passionate about the material he was delivering and this rubbed off on the trainees. He was willing to answer questions and queries. He made sure the context of the course was tailored to real-life examples. It was a pleasure to be trained by someone of this calibre, he is an excellent trainer. I look forwards to attending more Bywater courses.
Ascertain Forensics
Applicable to my field of work.
I wasn’t sure if the course would meet my expectations but I was quickly reassured and shown how it was relevant and could be applied to my field of work.
Babcock International Group
Engaging and enthusiastic
The Tutor was engaging and enthusiastic on the subject
Tradebe Inutec
Large breadth and depth of knowledge
The Tutor had a large breadth and depth of knowledge built from a wealth of experience.
Tradebe Inutec
Great
I wasn’t sure how many would be on the course or how well it would work. The Tutor was great and all trainees participated.
Fusion Group Limited