Plan-Do-Check-Act (PDCA) has been the underpinning principle of the process approach to quality management for many years, yet is it sufficient to drive improvement for today’s competitive industry?
With the newly released ISO 9001:2015 and ISO 14001:2015, the PDCA cycle maintains its prominent position as the improvement tool of choice in both these standards. However, there are other continuous improvement tools available so how do these stack up against PDCA?
BywaterExcel’s supporting training courses provide organisations with focused business improvement and management best practice techniques including:
Learn the techniques & methodology of FMEA & how to apply it to product & process design to reduce product liability risk and improve customer satisfaction.
Gain an insight to problem solving tools & techniques for business improvement, including 5 Why’s and Fault Tree Analysis (FTA) used to diagnose root causes.
Learn to use the 8D / G8D method to investigate, diagnose & solve problems found in product development & production processes.
SPC is an optimisation philosophy concerned with continuous process improvement and is one of the core components of the Six Sigma approach. Gain a basic knowledge of the principles of SPC and the methodologies for performing capability studies.
Introduces you to process design and management and raises awareness of managing critical issues such as customer satisfaction, continual improvement and their relationship to process management.