Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
We always ask for feedback from our delegates, and aim to continuously improve our course content and delivery in the light of their comments.
Comments include:
- ‘The tutor was very knowledgeable, and passionate about the subject, and therefore kept the attendees engaged for the whole course’
- ‘I was concerned that having no auditing experience I would struggle. However I found that the tutors were easy to follow, friendly and used examples of real life situations to apply the information too’
- ‘The tutor made the course content relevant to my area of business’
- ‘I feel well equipped to complete audits now’
You can find more feedback on our ISO 17025 training courses at https://www.bywater.co.uk/reviews/?cat=laboratory-inspection
- Click on your name to view your LinkedIn profile
- Scroll down to 'Licenses & certifications' and click the add '+' button on the right (on the mobile app click the pencil icon and then the '+' symbol)
- Enter the name of your certificate, for example, ISO 9001 Lead Auditor. Under Issue Organisation, type and then select 'Bywater'. Enter the date and credential ID where relevant.
- Click 'Save'.
As LinkedIn no longer shares changes to licenses and certificates with your network we recommend that you also post a status about your achievement. Within the post you may wish to include details such as what you enjoyed the most about the course, what you learned and how the course will benefit you in the future. You may also wish to include a photo of your certificate.
To tag Bywater, simply type @Bywater within the post.
Category management is one aspect of our comprehensive training programme around procurement and contract management.
You may like to consider further training around procurement in particular, and we offer courses focusing on:
- procurement essentials
- practical negotiation skills in procurement and contract management
- sustainable procurement
We have enjoyed the company of delegates from a wide range of public and private organisations on this course.
Their positive feedback strongly suggests that the course is meeting requirements. Whenever attendees do point to areas where they can see room for improvement, we always review and revise for even better outcomes.
Organisations from around the UK and further afield that have provided satisfied feedback include:
- Police forces
- Utilities
- Research organisations
- Financial institutions
- Technology, manufacturing and engineering companies
If you have specific needs for your organisation, you could look at our dedicated training option, which offers the opportunity to run a course exclusively for your employees, at a time and venue to suit you.
This course works well on a standalone basis for those who need to understand ISO 45001 at this time. However, it has also been designed to provide the prior knowledge required for our ISO 45001 Internal Auditor and ISO 45001 Lead Auditor training courses.
We therefore offer a discount of £100 if you book this course with our ISO 45001 Internal Auditor or Lead Auditor training courses to help you maximise value from your training.
Yes, we will send you a certificate after you have completed this 1-day course, providing evidence that you have learned new skills to help in driving improvement in your organisation. The full 1-day course is equivalent to 7 hours CPD.
Our ISO 14001 Lead Auditor training courses meet the requirements of two key professional bodies, demonstrating our strength in course content and the high quality of our tutors.
We are a leading provider and Approved Training Partner of CQI (Chartered Quality Institute) and IRCA (International Register of Certificated Auditors), the organisation that focuses on quality management systems. We are also a leading global ISEP (Institute of Sustainability and Environmental Professionals) training provider.
We work hard to ensure that delegates can make the most of their learning experience with us. We believe that full participation in training programmes is the best way to achieve success. That is why we combine tutor-led learning with fully interactive discussions, workshops, role play and case studies. We place great importance on the knowledge and expertise of our tutors, who bring to the classroom their substantial practical experience in advising organisations of all sizes to manage their environmental impacts.
We have been delivering training courses for 40 years, and today we run over 1000 courses every year, with many complementing each other to help employees on their chosen career paths.
We understand the importance of listening to our customers. Your feedback at the end of the course enables us to continually improve the training and service that we deliver.
If you would like to extend your skills to audit organisations within your supply chain against ISO 9001:2015, you may like to take a look at our ISO 9001 Lead Auditor training course.
If you would like to be part of the implementation of a QMS, you can benefit from attending the ISO 9001 Implementation training course.
In addition, there are a number of specialist skills that you can acquire that will add value to your internal auditor role. These include Process Mapping, Remote Auditing, Root Cause Analysis, Integrated Management Systems and Six Sigma.
The ISO 17020 Internal Auditor training course is intended to give you all the knowledge you need to start auditing against ISO 17020. Your expert tutor will explain the principles and techniques of auditing in this space, and will lead you through exercises and group work to practise your newly learned skills. Past delegates have remarked on the depth of the tutors’ knowledge and their ability to relate teaching to real-world examples from their own experience.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.