Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor had vast knowledge and experience in the industry
The tutor was much more knowledgeable, and had more experience in the industry, than I had expected.
Metropolitan Police Service
Great presentation style
Brilliant course facilitator whose presentation style was really good and who had experienced our Forensic World as well.
Metropolitan Police Service
Course subject made applicable and relevant to day to day work
Tim has a high core knowledge of the subject and an ability to deliver it, so it is relevant and applicable to day to day work.
Utac UK Ltd
Great delivery style
Tim did a great job of delivering a large content, keeping the interest going with a combination of examples and understanding drawing on his engineering experience and a relaxed delivery style.
Utac UK Ltd
Gained valuable knowledge
The course provided valuable knowledge that will invariably help within my day to day role.
AWE
It was made easy to stay focused
Nicola was knowledgeable and enthusiastic throughout the 2 days which made it easier to stay focused on content which at times was quite complex.
Metropolitan Police Service