Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor's professional demeanour made learning really enjoyable
Learned a great deal over the week and really enjoyed my time. Richard’s demeanour was a great asset throughout.
Oceaneering International Services Limited
Amazing tutor was able to tailor answers to individual learning styles
Nicola was amazing, very engaging and extremely knowledgeable. She clearly had a lot of experience but was able to explain the content in a way that made sense. Very good judge of characters around the room so she was able to tailor her answers to each persons learning style.
Intertek
Clear and professional communication
Very knowledgeable tutor, easy to talk to and ask questions to. Delivered the course clearly, well communicated and in a professional manner.
Cegos Uk
Very helpful course materials and easy to follow content
The content was relevant and easy to follow. The course material was very helpful, and a huge bonus to get them in the physical format to use during the course. The tutor was clearly skilled, and with a lot of relevant knowledge.
Chiron As
Excellent knowledge applied across various disciplines
Nicola’s knowledge is excellent and she is able to apply that knowledge to various disciplines to provide real world examples.
QA Limited
Tutor kept us focused and on track
Well delivered clear content, lots of engagement. Huge amount of content for one day, Nicola kept us on track and focused, while answering any thoughts and queries.
DVSA (Driver & Vehicle Standards Agency)