Before and during the course FAQs

Yes, you will receive a certificate of attendance, which you are free to use to update your CV and career profile on platforms such as LinkedIn.

No, this course includes our ISO 14001 Internal Auditor training course, so you will be given an understanding of the knowledge and practical skills involved in auditing your own organisation’s environmental management system against ISO 14001.

This Lean Basics course is designed to give an overview of Lean to people and organisations who are new to the concept. It will help potential stakeholders understand what Lean is and the benefits and barriers of its implementation.

The knowledge gained can give attendees an opportunity to understand and evaluate what Lean could mean for their organisation, supporting informed decision-making.

Certificates of attendance will be sent out to delegates after course completion.

The Bywater Introduction to ISO 9001:2015 course provides a good grounding for anyone interested in the role of quality management systems and requirements of ISO 9001. It also offers a valuable foundation for those who wish to learn how to apply their knowledge to auditing. Delegates completing the course will receive a Bywater Certificate of Attendance.

Aspiring auditors can then progress from this course onto our CQI and IRCA certified ISO 9001 Lead Auditor and Internal Auditor training courses. Here they will learn practical skills and will be required to demonstrate their new knowledge by passing an approved exam at the end of the course. Their success will be acknowledged with a globally recognised and career-enhancing Certificate of Achievement.

You may already work as an auditor in some capacity, or within a testing or calibration laboratory, and wish to extend your skill set to audit laboratory quality management systems against ISO 17025.

To make the most of the course, it would be valuable to have some knowledge of ISO 17025:2017. If you are not sure about whether your current knowledge level is sufficient, you can take our short quiz.

If you decide you need to know more before joining this course, you may like to consider first attending our Understanding ISO 17025 training course. If you book these 2 courses together you can enjoy a £100 discount.

Certificates are provided by ISEP to delegates who successfully complete the course. These can be added to your CV, uploaded to platforms such as LinkedIn, and shared with your colleagues as evidence of your new skills.

We employ tutors who are professionals in their field as well as being adept at teaching effectively to an audience that they understand. One delegate commented that: ‘The tutor was knowledgeable, informative, personable and skilled. I will use what I have learnt in my workplace to reduce the spend on suppliers’.

We run this 1-day course at venues across the UK and online in our global Virtual Classroom. It can also be delivered exclusively for your business on an in-company basis.

Bywater process mapping training is led by one of our expert tutors, who is available in real time to guide and answer questions as the course progresses. Because we limit class sizes, everyone gets the opportunity to be part of the discussion.

The updated version of ISO 17025 reflects changes in the laboratory environment. This includes developments in IT, evolving terminology, and the latest version of ISO 9001. Employing the latest approach and techniques enables organisations to improve the testing, sampling and calibration in the laboratory to achieve better, more reliable results.