Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
This Lean Basics course is designed to give an overview of Lean to people and organisations who are new to the concept. It will help potential stakeholders understand what Lean is and the benefits and barriers of its implementation.
The knowledge gained can give attendees an opportunity to understand and evaluate what Lean could mean for their organisation, supporting informed decision-making.
Yes, you will receive a certificate of attendance, which you are free to use to update your CV and career profile on platforms such as LinkedIn.
We offer the same interactive training whether you are attending one of our venues or using our live Virtual Classroom from home or the office. Online delegates will need a good internet connection, a laptop or desktop computer, headset and microphone, and a camera, as well as access to Zoom. Tutors for venue and online training are the same, and all have a great deal of knowledge and practical experience to share. All attendees at these courses receive a course pack that they can use to follow the course, make notes, and utilise as a refresher after the course.
You may already work as an auditor in some capacity, or within a testing or calibration laboratory, and wish to extend your skill set to audit laboratory quality management systems against ISO 17025.
To make the most of the course, it would be valuable to have some knowledge of ISO 17025:2017. If you are not sure about whether your current knowledge level is sufficient, you can take our short quiz.
If you decide you need to know more before joining this course, you may like to consider first attending our Understanding ISO 17025 training course. If you book these 2 courses together you can enjoy a £100 discount.
No, this course includes our ISO 14001 Internal Auditor training course, so you will be given an understanding of the knowledge and practical skills involved in auditing your own organisation’s environmental management system against ISO 14001.
While not a requirement, it will help understanding if delegates already have some knowledge of environmental issues and their management. Practical experience is an advantage.
Our ISEP certified Pathways to Net Zero training course is scheduled to run in the 2 days following this course, and offers an explanation of net zero and ways to reduce emissions.
We run this 1-day course at venues across the UK and online in our global Virtual Classroom. It can also be delivered exclusively for your business on an in-company basis.
Bywater process mapping training is led by one of our expert tutors, who is available in real time to guide and answer questions as the course progresses. Because we limit class sizes, everyone gets the opportunity to be part of the discussion.
A wide range of government and private organisations have trained with us on the ISO 17025 Internal Auditor training course.
Organisations attending this course include police forces, government agencies, public health groups, fire and rescue, and many private organisations operating laboratories.
The ISO 45001 Auditor Migration training course is specifically designed for those who already have in-depth knowledge of OHSAS 18001.
If you are looking for an introduction to OH&S auditing, then you may find our Introduction to ISO 45001:2018 training course more suited to your needs.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
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Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.