Frequently Asked Questions

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You will need a laptop or desktop computer with a camera, headset and microphone, and a stable internet connection. We use Zoom to run our courses, which is an easy-to-use platform that works well for interactive training. You will receive a link to the Virtual Classroom in good time before the course starts to should ensure that your equipment and connections are working well. If you have any concerns about using the technology please contact us and we will be happy to set up a test call with you.

Yes, you will receive a Certificate of Completion after you have completed the full 2-day course. This will indicate that you have gained new skills and can be used to enhance your CV and LinkedIn profile, as well as being notified to managers and colleagues within your organisation.

The course is equivalent to 14 hours of CPD.

If you are already a lead auditor, then our certified Auditor Conversion training courses are designed to help you expand your knowledge and skills to audit an additional management system. These include:

The courses will give you the knowledge and skills to undertake 1st, 2nd and 3rd party audits against your chosen management system standard.

Yes, if you have attended the course in full you will receive a Certificate of Completion.

Your certificate is your opportunity to update your CV and LinkedIn profile as well as demonstrate to your colleagues and managers your continuing drive to enhance your skill set.

The course is equivalent to 14 hours of CPD.

As an established and certified training provider, we offer a training path for those who are interested in auditing. We provide lead auditor and internal auditor courses against a wide range of standards, including ISO 9001, ISO 14001 and ISO 27001. We can also help you extend your knowledge into areas such as business improvement and leadership.

You can choose to train at one of our venues across the UK, or join us in our Virtual Classroom. Whether face-to-face or online, we focus on live, interactive training, to give you the best opportunity to learn through working with our experienced tutors through discussions, workshops and case studies.

The course explains the complete audit process, from planning, through checklists, report writing and reviewing corrective actions, to performance improvement support, giving you a step-by-step guide to auditing integrated management systems.

We reinforce teaching with interactive workshops and discussions with the tutor and fellow delegates to help you ensure you are achieving the greatest benefit from the 2 days of training.

No, anyone who is interested in developing complementary management systems in an organisation, looking at quality, environment and/or health & safety, will find value in this course. The course looks at the requirements of the individual ISO standards, what they have in common, and how an organisation can approach integrating their management.

It also focuses on a general understanding of the benefits and considerations around business management systems. If you wish to learn more auditing, we do offer an Integrated Management Systems Auditor training course.

The aim of the course is to give delegates practical tools and techniques for improved professional management of the negotiation and contractual process with suppliers. The tutor combines classroom instruction with plenty of examples from real-life experience, and a commitment to open discussion among delegates.

One attendee commented that: ‘The course has given me the confidence to implement what I have learnt’.

Another said: ‘I can directly use the skills I learnt to help me in my role now. There were a lot of useful tips and guidance about contract management. The tutor was really good and the timings of the course, course material and breaks were perfect.’

If you would like to learn more about key negotiation skills and techniques, you may like to take a look at our Practical Negotiation Skills in Procurement and Contract Management training course.

We offer the Contract Management Fundamentals training course on a dedicated basis, delivered solely for the benefit of your organisation. You can choose a convenient date, and we can deliver in person at your offices or at an external venue, or remotely in our Virtual Classroom.

As with all our training courses, we believe that the best way to learn is in an interactive environment where delegates can share their learning and questions in workshops and discussion with the tutor and other delegates.

On this course you will apply risk management techniques within a case study to consider how to identify risk and how to manage it.

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