Frequently Asked Questions

We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.

If you can't find what you're looking for you can ask us a question here.

The course is designed to give you an appreciation of the principles of risk management as well as an understanding of how risk management guidelines can be applied across your organisation.

You will therefore not be expected to have any prior knowledge of risk management or ISO 31000.

While we offer courses for a range of Core Tools you can choose your own priorities for training.

Our complementary Core Tools courses cover:

If you would like to book 2 courses, you will receive a £100 discount if booked at the same time.

You may like to book all 4 courses. By selecting our Core Tools Package option, you can receive all these courses at a significant discount.

Yes, this course is certified by CQI and IRCA, the professional body for those working to achieve quality in their businesses.

Course certification demonstrates that as the training provider we are delivering high-quality content and tutoring services.

Delegates to this course have included manufacturers of a diverse range of products and services, including semiconductors, green hydrogen, die castings, hydraulics, lighting, electric wiring, composites, automotive seating and nuclear power.

The Core Tools package offers valuable insights and practical training for organisations at all stages of their business improvement journey. Past delegates have commented:

  • ‘I thought most of the tools would be too advanced for our current business model, but the tutor broke the tools down and advised how it might be best applied to our situation. It is also useful as the business evolves.’
  • ‘I now have a better understanding of using FMEA and control plan. And I learnt a lot about MSA and SPC. These topics can support my role even further during internal audits on our manufacturing sites.’
  • ‘I will use what I have learnt to work with the quality team and change team to integrate what was learnt.’

The Production Part Approval Process is used particularly though not exclusively within the aerospace and automotive industries to ensure that the parts suppliers manufacture are consistent.

If you are working within an organisation that manufactures and supplies parts, PPAP sets out a full set of process elements that will help you ensure the consistency your customers demand. It can also benefit your organisation by minimising errors and waste in processes, to deliver the quality required with greater efficiency.

PPAP skills are part of the wider APQP framework.

The course is suitable for those new to waste management as well as those already working within a waste management or operational capacity. If you would like to know more about environment management systems as a whole, we have several courses that can explain the concepts and requirements of ISO 14001.

If you are already a lead auditor in another discipline, such as ISO 9001 or ISO 45001, then this course is ideal for extending your auditing knowledge into the world of information security management systems.

If you are not already an auditor in another discipline, and wish to become an auditor of ISMS, there is more appropriate training available.

Our ISO 27001 Internal Auditor training course will teach you all you need to know about auditing your own organisation’s ISMS.

Alternatively, our ISO 27001 Lead Auditor training course will give you the knowledge and skills you are looking for to audit both internal and external ISMS.

Yes, we will send you a certificate of completion after the course. The 1-day course is equivalent to 7 hours CPD.

No, this course includes our Introduction to ISO 9001:2015 training course, which describes and explains the latest version of the standard, so you will gather all the knowledge you need during training.

Medical devices are highly regulated. Design and manufacture of devices being placed in the EU are expected to follow the mandatory European Medical Device Regulation (MDR) and the non-mandatory ISO 13485. In addition they need to comply with local regulations.

    Ask Us A Question