Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetSuch a great tutor
Such a great tutor, from this start point the course content was more alive and I felt I engaged and retain the information delivered better.
Kautex Textron (UK) Ltd
Professional
The level of professionalism was extremely high.
Truck-Lite Europe Ltd
Well delivered and administered
Overall good training course, well delivered and administered.
Scottish Leather Group Operations Limited
Great tutor
Great tutor – keeping the course exciting and interesting. Course met and exceeded my expectation.
Scottish Leather Group Operations Limited
Engaging
I was engaged throughout the course. I benefited a lot from the workshops as well.
Johnson Matthey Pty Ltd
Excellent role plays
The Tutor was extremely engaging as well and excellent in the role playing
Tsubaki Nakashima