Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetGreat tutor
Great tutor – keeping the course exciting and interesting. Course met and exceeded my expectation.
Scottish Leather Group Operations Limited
Engaging
I was engaged throughout the course. I benefited a lot from the workshops as well.
Johnson Matthey Pty Ltd
Excellent role plays
The Tutor was extremely engaging as well and excellent in the role playing
Tsubaki Nakashima
Very good
The Virtual Classroom was actually very good and not having to travel was great
Janspeed Technologies Limited
Practical knowledge
Very experienced and practical knowledge provided by the Tutor on the application of the IATF Standard.
Scottish Leather Group Operations Limited
I learnt a lot
Knowledgeable tutor and one on one tuition, I learnt a lot
Helical Technology Ltd