Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor took time and care to ensure everyone got what they needed from the course
Tutor took the time to give good explanations and verbal examples. Delivered the information in timely manor and took care to ensure individual attention for delegates as needed.
BM Trada
Great interactivity in virtual classroom
The interactivity was great, the use of breakout rooms worked well and the tutor managed the virtual environment well, encouraging everyone to keep their cameras on where possible and giving everyone time to speak.
Premier League
First-class delivery
Tim’s delivery was superb and the way he kept up the engagement levels over five days was first class. I learnt a huge amount from Tim and he explained everything clearly with good examples.
BM Trada
Brilliant course
I feel like I’ve learnt so much, the course was brilliant, I really enjoyed it.
Farrat
Relaxed and open learning environment
Very engaging tutor, shared interesting experiences, created relaxed and open environment.
Travis Perkins Plc
Best course I have attended in my career so far
Content was excellent including the tutorial. One of if not the best course I have attended in my career so far.
Valaris Training