Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.

We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.

Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.

Displaying All Reviews

Tutor took time and care to ensure everyone got what they needed from the course

Tutor took the time to give good explanations and verbal examples. Delivered the information in timely manor and took care to ensure individual attention for delegates as needed.

BM Trada

Great interactivity in virtual classroom

The interactivity was great, the use of breakout rooms worked well and the tutor managed the virtual environment well, encouraging everyone to keep their cameras on where possible and giving everyone time to speak.

Premier League

First-class delivery

Tim’s delivery was superb and the way he kept up the engagement levels over five days was first class. I learnt a huge amount from Tim and he explained everything clearly with good examples.

BM Trada

Brilliant course

I feel like I’ve learnt so much, the course was brilliant, I really enjoyed it.

Farrat

Relaxed and open learning environment

Very engaging tutor, shared interesting experiences, created relaxed and open environment.

Travis Perkins Plc

Best course I have attended in my career so far

Content was excellent including the tutorial. One of if not the best course I have attended in my career so far.

Valaris Training

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