Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetWhole process was much better than anticipated
Tutor made the course applicable and interesting and made the process much better than I anticipated.
Private
Gained the confidence and ability to apply what I learnt
It is hard to choose the best part of the course as it was all excellent and interlinked. I now feel that I have the ability and confidence to apply what I have learnt, and it was Paul, the Tutor, who made this possible by explaining things in clear terms that allowed this to happen.
Howdens Joinery Co. Ltd
A blessing to have as a tutor
Karen did an incredible job as keeping us engaged, comfortable speaking up, and curious to learn more about this topic. She was a blessing to have as a tutor.
Subsea 7 UK Ltd
Great tutor ensured our expectations were met
Simon was great at ensuring the course was interactive and he was delivering what we all expected. We were limited for time but along with the course material provided, Simon focused on the most important modules and ensured we could put our learning into practice with activities.
DXC Technology
Course content was explained excellently
John was very personable and did a great job explaining the course content at a level which was fully understandable for each section he took us through.
Scottish Power
Tutor was clearly invested in our learning experience
The tutor clearly explained all aspects of the course and was very engaging with the group. He answered all the questions and was really invested in our learning experience.
Private