Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExceptional knowledge
Great tutor, exceptional knowledge of the subject matter.
LEVC
Excellent knowledge of the subject
Excellent knowledge of the subject and put it across to the delegates in a realistic manner
RST Safety Systems Limited
Good discussions
The Course was broken down into easy to absorb sections and good discussions within the candidates to put some real-life learning beside the theory.
Danfoss Scotland Ltd
Interesting for all participants
The tutor made the course material interesting for all participants and adjusted the material on the fly to best suit the needs of the group.
BMW (UK) Manufacturing Limited
Flexible, fun and accommodating
I was worried about this course as felt it would be quite “heavy” and would not be able to get interested enough in the topic to enjoy the training, however both the way the course was run along with the Tutor being flexible, fun and accommodating in the way she ran the training it was actually a fun course that I learnt a lot from!
BMW (UK) Manufacturing Limited
In-depth
The content was quite in-depth but the tutor kept it within absorbable segments.
BMW (UK) Manufacturing Limited