Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor made everything very easy and simple
Great tutor with lots of experience and made everything very easy and simple. Also very good outside of the course, arranging group dinners together which made the course better.
Safety Belt Solutions Ltd
Extremely accommodating tutor
The tutor delivered the course content very well, and was extremely accommodating with regard to answering our additional questions and queries.
Oxford Technical Solutions Ltd
Case studies and workshops were very useful to understand the practical side of auditing
| Course content was very detailed and well structured. The case studies and workshops were very useful to understand the practical side of auditing. |
Abertax Quality Ltf
The learning was transferable to the real work setting
| The tutor used very real situations and the learning was transferable to the real work setting. A very thorough and professional tutor |
Hylomar Ltd
Virtual Classroom was very well done
I was worried the virtual course wouldn’t be as engaging as being there in person. I also thought I may struggle to get what I needed from the training but this wasn’t the case. It was very well done.
Hofer Powertrain Products UK Limited
Tutor was very good at letting us ask questions
I was concerned coming from a financial background, not quality, but the tutor was very good at letting us ask questions. He was a very good teacher.
Janspeed Technologies Limited