Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetAmazing
The tutor was amazing, really understanding of the information she was presenting and was great over zoom.
Road Tankers Northern Ltd (RTN)
Excellent
I was really impressed by the course, not expecting it to be so interactive and enjoyable due to the online nature. The tutor was excellent and I really enjoyed the content
Bespoke Safety Ltd
Outstanding
The classroom experience was very good; I did not have any disruptions from being delivered virtually; the scenarios and workshops pushed me way from my comfort zone; the tutor has been outstanding in the way he has delivered the course.
Janssen
Great Technology
Thanks to technology, I felt I am in the actual class room, not only listening
VCA Japan
Good interaction
Good interaction and management of the online class group
Purple Cow Training
Refreshingly easy
Like most people during lockdown, it wasn’t possible to meet face to face for training. Using alternative methods was new and yet refreshingly easy.
Sunrise Medical Ltd