Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetI really enjoyed the content
I really enjoyed the content of the course and how we can use the different models day to day
David Brown Santasalo UK Ltd
Interesting and informative
The tutor made a potentially ‘dry’ subject interesting and informative
Spectrum Community Health Cic
Brought the content to life
Practical examples and case studies brought the content to life.
Spectrum Community Health Cic
Very applicable to our routine work
Very applicable to our routine work. The tutor was great and explained very well.
Animal and Plant Health Agency (APHA)
Extensive course content
The course content was wide and covered a lot. I appreciated being sent a copy of the content to make notes and digest the information in my own time.
Inmarsat
Valuable practical exercises
The ability to use and apply the techniques in the practical exercise certainly proved valuable as the tutor was able to offer guidance on the application
TRB Limited