Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery personable tutor
Tutor was excellent, very personable and knowledgeable. They drove the course along in a good, friendly manner.
SeAH Wind Ltd
Every aspect of the topic was made easily understandable
John was an excellent and very knowledgeable tutor. He explained every aspect of Root Cause analysis in a way I understood.
Alkegen
Very clear delivery of the course
Tutor was passionate about his field, very clear in his delivery, an excellent speaker and made the course interesting and easy to engage with.
Rossera
Very thorough training
The tutor was very thorough at explaining and delivering the information during the course. This made it very easy to understand the subject and deliver it within my work place.
Thames Valley Police
Spot on
Tutor was excellent. Easy to understand, presentation was good. Plenty of breaks. Spot on.
3t Global
All in all an excellent tutor
The Tutor made the course relevant to our everyday work and allowed the group time to discuss the topics we raised in relation to our everyday work. His delivery was excellent and he kept the course moving without ever making us feel rushed to move on. All in all an excellent tutor.
Ancala Water Services