Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetHead and shoulders above any other investigation training
This is head and shoulders above any other investigation training I’ve done. I wasn’t expecting to be able to apply so much to what I do. I’ve never been on a course where the material was shared so readily. The examples were good and relevant, and the tutor was fantastic too.
Saint Gobain
Relaxed and open learning environment
Very engaging tutor, shared interesting experiences, created relaxed and open environment.
Travis Perkins Plc
Learnt a lot more than expected
In total honesty, I went into the training thinking I was well versed and knew a lot on the subject. On reflection, there were still so many things to learn and the different approaches explained at the training have given me lots to think about.
Travis Perkins Plc
Very personable tutor
Tutor was excellent, very personable and knowledgeable. They drove the course along in a good, friendly manner.
SeAH Wind Ltd
Every aspect of the topic was made easily understandable
John was an excellent and very knowledgeable tutor. He explained every aspect of Root Cause analysis in a way I understood.
Alkegen
Very clear delivery of the course
Tutor was passionate about his field, very clear in his delivery, an excellent speaker and made the course interesting and easy to engage with.
Rossera