Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetSupportive and detailed teaching
Nothing was too much trouble, everything was explained in detail & if we needed it they went over it again. Really great teaching.
Onesubsea
Excellent tutor at keeping everyone engaged and involved
I was very apprehensive regarding online training, particularly as I was attending the introduction and internal auditor courses back to back. The tutor, Zoe, was excellent at keeping us engaged, allocating regular screen breaks and involving everyone in the class.
SE Trains Limited
Very knowledgeable and adaptable tutor
Gareth did a great job of reading the room and adapting the content for the knowledge and desired outcomes of the group. He was clearly very knowledgeable and was open to having discussions about areas relevant for the group.
Capita
Interactive and easy-to-understand session
I tend to book classroom training sessions as that’s my preferred method to learn. John made the session interactive and easy to understand. Top marks to John.
G4S Facilities Management (UK) Ltd
Subject made easy to understand and apply
This is the second time I have had the pleasure of attending an ISO 13485 course run by Elaine. She is very knowledgeable, engaging and makes a subject I personally find difficult easier to understand and apply.
2gether Support Solutions
Well-paced delivery and engaging content
Tutor kept the content engaging throughout and made the large volume of work manageable and delivered at a good pace.
Sika Limited