Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor made the course content easily to digest
Richy was a good tutor and broke down the topics and clauses in a way that was digestible.
Rotork Controls Ltd
Took a wealth of new information in
The tutor was very knowledgeable on this matter, gave real world applications to this content and was overall very calm and confident with the teaching. This was a major positive factor and I feel like I both enjoyed the course and took a wealth of new information in.
Hampshire & Isle Of Wight Constabulary
Gained an understanding of the most efficient way to perform a Root Cause Analysis
In my role as CI Technician it is important to understand how to do an RCA correctly, this has shown me the simplest, most efficient way for me to perform this task.
Joule UK
Well-informed and passionate tutor
The tutor was very well informed and obviously passionate about the subject and course content.
PPC Broadband Fiber Ltd
Outstandingly delivered course
I have found this course, the content and the ability to apply what I’ve learnt, has improved my performance as an auditor. I would also like to mention the outstanding way that the instructor delivered the course, he did it in a way that everyone understood the material, gave many examples and demonstrated a vast knowledge of the regulation. His support and encouragement for us to improve was key for our success to pass the course and able to implement what we have learned.
Jet2.com Ltd
Everything explained clearly and consistently by fantastic tutor
Dave is a fantastic tutor. Very knowledgeable, very personable and engaging. He explained everything clearly and consistently, answered all questions to a high level and made the course very enjoyable.
Serco Limited