Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetExcellent delivery method
The tutor was amazing, method of delivery was excellent. He made sure everybody on the course was carried along.
Now Training Ltd
An enriching and unforgettable learning experience
The tutor was very lovely and made me feel comfortable and heard during the lectures and tutorials. He made sure our opinions were respected and dissected the detail behind them which lead to an enriching and interesting learning experience which I wont forget.
Yourgene Health UK Ltd
Course content made easy to digest
The tutor was very good, made the course easy to digest, didn’t over-complicate the material. Very patient, laid back, and friendly.
RHI Industrials
Engaging, interactive and enjoyable course that greatly exceeded expectations
The tutor exceeded my expectations. I expected the course to be quite definition-focused and possibly dull, but it was actually engaging, interactive and enjoyable. The tutor was very knowledgeable and made everyone feel included and part of a team.
Byworth Boilers Ltd
Varied exercises kept engagement high
For such a intense course with a large amount of information Tony made every section of the syllabus relevant with real world examples and experiences. The varied exercises also kept me engaged.
GE Aerospace
Course content made easily understandable
Tutor had great knowledge of the subject and he explained each points in an understandable way.
Pe Systems Ltd