Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVirtual Classroom was very well done
I was worried the virtual course wouldn’t be as engaging as being there in person. I also thought I may struggle to get what I needed from the training but this wasn’t the case. It was very well done.
Hofer Powertrain Products UK Limited
Tutor was very good at letting us ask questions
I was concerned coming from a financial background, not quality, but the tutor was very good at letting us ask questions. He was a very good teacher.
Janspeed Technologies Limited
Very knowledgeable tutor
The tutor was very knowledgeable and was able to keep us focused with a lot of explanation and good examples.
Private
Exceptional knowledge
Great tutor, exceptional knowledge of the subject matter.
LEVC
Excellent knowledge of the subject
Excellent knowledge of the subject and put it across to the delegates in a realistic manner
RST Safety Systems Limited
Good discussions
The Course was broken down into easy to absorb sections and good discussions within the candidates to put some real-life learning beside the theory.
Danfoss Scotland Ltd