Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetWould highly recommend the tutor
| Tutor knowledge was amazing, very in-depth and clearly an expert in the field. Would highly recommend. |
Nottinghamshire Police
Exercises, case studies, and role-plays made the concepts directly relevant to daily life
The course provided practical strategies and techniques that I could immediately implement in real-life negotiation scenarios. The exercises, case studies, and role-playing sessions made the concepts easy to understand and directly relevant to daily life.
Richard Baker Harrison Limited
Breakout rooms worked well to keep engagement high
The breakout rooms worked very well, everyone was engaged and had input, being spread throughout the course helped to hold engagement.
Clarke
Very helpful course
The course was very helpful, I have learnt a lot that will help on my daily basis when I will have to audit in my work place.
Pe Systems Ltd
Tutor ensured that everyone understood before moving on
Richy was really engaging and ensured that everyone understood what he was explaining before moving onto the next topic.
Arcadis
Far more interesting than expected
| Overall the course was far more interesting than I would have thought. The tutor was engaging and kept a good pace and structure to the course. |
Indicia Training Ltd