Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetReally useful activities
The activities were really useful and great opportunity to work in smaller groups.
London School Of Economics And Political Science
Course went very well in virtual classroom
I’ve attended other virtual classroom and it didn’t turn out well. However I was very pleased that it went very well. The tutor was excellent and did not feel as a virtual class in the end.
Private
I really enjoyed the course and learnt a lot
Our tutor was great. She was engaging, knew her stuff and was always happy for us to ask questions. I really enjoyed the course and learnt a lot.
Evora Global
Tutor kept things engaging
I have had poor experiences on virtual training courses in the past, but the Tutor managed to keep things engaging.
MAC Surfacing Ltd
Tutor did excellent job of explaining and simplifying the standard
The instructor did an excellent job of explaining and simplifying the standard to allow everyone to put it in to practise.
Johnson Control
Tutor easy to engage with
I found the Tutor easy to engage with and a team approach was always used. Any lack of knowledge on the subjects on my side had no effect on the learning.
ITW T A Regent Trist Hydraulics