Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetDefinitely not a death by PowerPoint course
The Tutor put the material across in a very good way, with real life examples, & it was definitely not a death by PowerPoint course. This helped keep people focused along with the use of exercises on learnings throughout the course.
Tata Steel UK Ltd
Presented so well by the tutor in great depth
In just 2 days of the course – there was so much information and it was presented so well by the tutor in great depth too.
JW Suckling Transport Limited
Really impressed with how the tutor made use of the virtual environment
I’ve had experience with delivering in virtual classrooms and was really impressed with how the tutor made use of the environment.
University Hospital Southampton
Tutors were easy to follow and friendly
I was concerned that having no auditing experiencing that I would struggle. However I found that the Tutors were easy to follow, friendly and used examples of real life situations to apply the information too.
Alpha Tech
Really enjoyed being able to draw on experiences from my workplace
Being able to draw on experiences from my workplace in the workshops and discussions, and discuss them with the tutor and other students was what I really enjoyed about this course. It allows you to apply what you’ve learned and get other people’s opinions.
Kingspan Ltd
Clear, concise and very well delivered
The course content was clear and concise and delivered very well by the course tutor.
ASA Associates