Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetThe role play was of great value
The tutor was able to put across his vast EMS knowledge in a practical way that helped reinforce what we were learning at the time. The role play was of great value and assisted in developing our auditing skillset. The venue was excellent along with the staff and the food. The course material was good and well delivered.
Natwest
Intense
The course content was intense but the tutor made it easier to understand.
Natwest
Engaging
The tutor was engaging and delivered information well which did help with information retention.
Align JV
Excellent
The Tutor was excellent.
Swan Housing Association
Great
Great and highly knowledgeable tutor
Epson (Telford) Ltd
Engaging
Tutor delivered content in an engaging manner
Align JV