Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetWell-planned training
Tutor was approachable, well-prepared and supportive. The lessons were well planned.
Heathrow Airport Limited
Relaxed and stress-free delivery
Compared to other courses I have attended from other service providers, the Tutor kept the whole room engaged and interested for the full two days of the course – his delivery was very relaxed and stress free.
NHS Property Services Ltd
Learning gained will add value to my clients
The course provided a framework and clarity to my experience which will add value to my clients.
Phoenix Eom Ltd
Inclusive course with active participation from the group
The tutor ensured that all persons on the course were included, and active participation was encouraged.
National Skills Academy For Food And Drink
Far more familiar with the standard than expected as a result of the course
I found that by the end of the course I was far more familiar with the standard than I expected to be.
Speedy Freight
Vastly experienced tutor
Kevin has vast experience with health and safety issues in a real world environment. Keith was able to use past experiences and explain how they are intertwined with the ISO 45001 criteria.
SSAIB