Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExtremely happy with the course
I am extremely happy with the course. I am applying my learning this week to maintain our newly achieved 45001 certification. The tutor was knowledgeable, gave real life examples, supported when something wasn’t quite understood, and had the whole group participating from day 1. Course content was ideal and has been extremely helpful with improving my knowledge and understanding. Very happy and already looking at other courses.
EDF Energy Ltd
Very engaging and adaptable tutor
Very engaging tutor. Continually adapted his style and the info he was delivering as he got to know the candidates and more about our ways of working.
Royal Navy
Excellent practical knowledge and relatable course delivery
Tutor had excellent knowledge with practical application. Delivery of the material was good making it relatable.
Specialised Orthotic Services Ltd
Tutor understood our needs and personalised examples
Kieron was a very good tutor who made the effort to understand what we needed from the course and then took the time to apply examples to our specific industries.
Nec Group
Really helpful course to aid implementation
Great course content, really learnt a lot during the course and helped on how I can implement the internal auditing within our internal ISO 45001.
Accrofab Ltd
Gained confidence moving forward
Before attending this course, I had no experience in Health and Safety management or Auditing. I feel with the course content and the information learnt, I will be able to go forward in the future and be confident in what I am doing.
Hiltons Electrical Services Ltd