Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetGained confidence moving forward
Before attending this course, I had no experience in Health and Safety management or Auditing. I feel with the course content and the information learnt, I will be able to go forward in the future and be confident in what I am doing.
Hiltons Electrical Services Ltd
Tutor brought the subject to life and added value
Whilst course content and application from learning are of significant value, the presentation of the material and the interaction from the tutor brought subject to life and into giving examples of application added value to the course.
Mitie
Warm learning environment
Tutor very knowledgeable on the subject, engaging and fostered a warm learning environment.
Edf Energy Limited
Tutor ensured we achieved our objectives
The tutor Keith made the week enjoyable but at the same time making sure everyone worked as a team to all achieve individual and group objectives. The content of the course in my opinion was delivered completely and well understood by all.
3t Global
Now feel much more confident in my understanding of ISO 45001
The course was structured in a way that made the content accessible and engaging. Paul’s ability to break down complex topics and relate them to real-world scenarios was especially helpful. I now feel much more confident in my understanding of ISO 45001 and how it relates to occupational health and safety management systems. Overall, I would highly recommend this course to anyone looking to build their knowledge of ISO 45001, regardless of their starting point.
TUV SUD Ltd
Provided me with a much deeper understanding of the standard
Although I had no prior experience or specific knowledge of ISO 45001, this course provided me with a much deeper understanding of the standard and its practical applications. The trainer, Paul, was incredibly kind, patient, and thorough in his explanations. He created a welcoming environment where I felt comfortable asking many questions to clarify concepts and ensure I was grasping the material correctly.
TUV SUD Ltd