Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExtremely insightful from beginning to end
| Excellent course. Extremely insightful from beginning to end and everything completely relevant to what I do in my role. |
Greenbank Recycling Solutions Ltd
Exactly what one wants from a tutor
| Jill obviously had a lot of experience and passion for process mapping, which is exactly what one wants from a tutor- plenty of real world anecdotes. |
NIIT Limited UK
Course content was clearly explained and made applicable to each delegate
| The Tutor was able to clearly explain the different modules and how it can be applied to all the delegates present. |
Steris Plc
Very helpful tutor
| Craig was very helpful with any questions or queries throughout the course, he was very intelligent and provided excellent examples for reflective causes. |
Subsea 7 UK Ltd
Complex concepts were made easy to understand
| The tutor was knowledgeable and engaging, offering clear explanations and helpful feedback throughout the virtual course, making complex concepts easier to understand. |
Jones Bros
Incredibly helpful course materials and content
| Course content covered everything and more. I loved the format of the presentation slides with added notes it was incredibly helpful. |
Global Displays Solution