Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor made the content make sense
The tutor made the content make sense, as reading the standard by itself does not help you to learn what it really means in practice.
Horticultural Trades Association
Tutor made sure we understood what was discussed
The tutor was very engaging. She managed to keep us all involved and made sure we understood what was discussed through open questions and discussions.
Palram DPL Ltd
Friendly, helpful and incredibly supportive Tutor
The tutor was absolutely brilliant. She was friendly, helpful and incredibly supportive throughout. There was no such thing as a “silly question” and she made everyone feel at ease. Her teaching methods were fantastic, and she made the training fun as well as informative.
Ramboll UK Ltd
Tutor's extensive subject knowledge and experience really shone through
The tutor’s explanation of key principles was excellent, his extensive subject knowledge and experience really shone through. He was able to bring lots of real-world examples to support the theory.
Pennant Property Ltd
The course was great
The course was great. The Tutor was amazing and very helpful. He was very professional.
Bureau Veritas
Tutor was exceptional and created a friendly environment
Tutor was exceptional and created a friendly environment.
Neville UK Plc