Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor had everyone interacting and made the course very enjoyable
No question was too much to answer. The tutor had everyone in the class interacting, she knew the topics extremely well and made the course very enjoyable.
NMB Minebea UK Ltd
A great balance between learning and group exercises.
The Tutor was excellent at engaging the group and putting us at ease. There was a great balance between learning and group exercises which was expertly led by the Tutor.
Transport for London
Excellent, supportive tutor made the training easier to understand and apply
| Tutor was excellent, very supportive but also applied common sense to a lot of the training, making it easier to understand and apply. That and a sense of humour made the course very informative, interesting and enjoyable. |
E B Bradshaw & Sons Limited
Very adept at bringing all attendees into the various discussions
The Tutor was clearly very confident in being able to deliver the course. They were very adept at bringing all attendees into the various discussions, even though it was remote learning.
NMB Minebea UK Ltd
Tutor's ability to keep interest and engagement was outstanding
As a lecturer myself, who has had to teach in virtual environments, I felt the tutor’s ability to keep interest and engagement was outstanding. Especially so on such a complex and not necessarily exciting topic like ISO 14001. I was able to absorb and learned an amazing amount of information in a short space of time.
University of Chichester Business School
I gained so much
The experience of the Tutor and how they applied the course content to learning was outstanding, I gained so much.
Keystone Lintels