Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetRelatable to our industry
Excellent delivery. Engaging. Outstanding knowledge and relatable to our industry as well as others.
Score Europe Limited
Infectious enthusiasm
I found the tutor very engaging & his enthusiasm for the lean project was infectious
Amari Metals
The tutor was better than expected
Everything else met my expectations, but the tutor was better than expected. He had a thorough knowledge of the subject and delivered it in an interesting way, with good examples.
Unilever UK Ltd
It worked really well
It worked really well and I was glad to see it was a small group of 6 participants, it made it much more worthwhile and easier to be heard
McCann Health Medical Communications Ltd
Extremely knowledgeable Tutors
Both tutors extremely knowledgeable in the area of lean six sigma.
Derbyshire County Council
Helpful supporting documentation
The documents sent were really helpful in conjunction with the virtual classroom
Derbyshire County Council