Before and during the course FAQs

CQI and IRCA uses a remote invigilating service called Easy Proctor. The system takes images of your photo ID and your face, and records your presence using the webcam and microphone and your screen during the exam.

Once the exam is over, Easy Proctor checks your photo ID against your facial image to verify your identify. It will also analyse the exam session recording to check for unexpected sounds, movement, objects or people, for example. If it spots what it thinks are anomalies, the system will flag these to CQI and IRCA.

CQI and IRCA will arrange for a female proctor to check the identification and proctoring recording of a female Muslim learner.

You will need a laptop or desktop computer with camera, headphones and microphone, and a good internet connection to participate in the training. We use Zoom as our communication platform, which is straightforward to set up. We recommend that you test your equipment well before the class so there is less likelihood of problems on the day.

We will send you course notes in advance, which you can use to follow the class, make your own notes, and retain as a valuable reminder as you start to apply your new skills in your work role.

You may also find it useful to have a copy of the standard to hand.

We will send you joining instructions after you have booked the course with details of attendance. We recommend that you bring a copy of the ISO 13485 standard which can be purchased from ISO or one of its international resellers. Or, you may already have a copy in the office that you can use for reference.

1. Click on your name to view your LinkedIn profile
2. Scroll down to 'Licenses & certifications' and click the add '+' button on the right (on the mobile app click the pencil icon and then the '+' symbol)
3. Enter the name of your certificate, for example, ISO 9001 Lead Auditor. Under Issue Organisation, type and then select 'Bywater'. Enter the date and credential ID where relevant.
4. Click 'Save'.

As LinkedIn no longer shares changes to licenses and certificates with your network we recommend that you also post a status about your achievement. Within the post you may wish to include details such as what you enjoyed the most about the course, what you learned and how the course will benefit you in the future. You may also wish to include a photo of your certificate.

To tag Bywater, simply type @Bywater within the post.

We always ask delegates for feedback after a course, with the aim of improving our offering on a continuing basis.

We are pleased to receive many positive comments about the course and tutors, such as:

• ‘Excellent knowledge and delivery’
• ‘Great knowledge and experience with ISO accreditation which helped greatly’
• ‘A talented and engaging instructor who adapts his approach to the audience’
• Covered everything in sufficient detail without overloading’
• ‘Most useful elements of the course were comparing against 17025:2005, explaining the differences, the work exercises and using the tablet to write and draw on slides – very good’

Read more feedback about our ISO 17025 laboratory QMS training courses.

If you would like to extend your skills to audit organisations within your supply chain against ISO 9001:2015, you may like to take a look at our ISO 9001 Lead Auditor training course.

If you would like to be part of the implementation of a QMS, you can benefit from attending the ISO 9001 Implementation training course.

In addition, there are a number of specialist skills that you can acquire that will add value to your internal auditor role. These include Process Mapping, Remote Auditing, Root Cause Analysis, Integrated Management Systems and Six Sigma.

Services enabled on the firewall are kept to a minimum and any changes are monitored daily by our IT support company. If a service is no longer required it is removed immediately from the firewall. Requests for new services have to be approved by a director and installed by our IT support company.

A certificate is testimony to your hard work and the knowledge you have gained of the role of Lead Auditor. We will send your certificate once you have successfully completed the course and exam, usually to the person who booked the course. You will also receive a letter indicating your results.

Note that delivery of certificates may be delayed if course fees are outstanding.

By sharing your achievements visibly within your organisation and on resources such as LinkedIn you can demonstrate your latest step in your personal development and added value to your business.

You will need a PC, laptop or tablet with a webcam and headset with microphone (built in or connected via USB). You will also need a stable internet connection and be ready to enter a Zoom meeting using the invitation we will send you. To get the most out of your class you will also need a quiet space where there is no background noise and interruption.

A week before the course start date, you will receive an email with a link to the virtual classroom, together with a meeting ID and password. This will enable you to join the training from your browser.

No, you can choose which course to attend, depending on your requirements.

This course will teach you the practical skills for carrying out ISO 14001 internal audits within your organisation.

If you wish to learn how to conduct 2nd and 3rd party audits outside of your organisation, then our ISO 14001 Lead Auditor training course will give you this knowledge as well as how to perform internal audits.